In an update on "we create our tools and then our tools create us", I wonder how the collaboration software we have is going to leave fingerprints on the types of organizations we build and how effective they are.
You know how you can *basically* tell when a SaaS app is built on Rails because of design patterns which are very common in the community and things it makes rather easy? I think we'll start to see that, but for companies.
The most people you can have in a meeting productively is defined by Zoom, the maximum size of an organization's working memory by Google Docs, the interoperability of engineering teams by Jira / Github, the social dynamics of suborgs by emergent behaviors of first-gen Slackers.
I am reminded of someone, and I can't remember who it was, observing that a Japanese company made a feature request to Zoom "Can we set the amount of real estate speakers get onscreen in group view to reflect the hierarchy?"
Which might be a "too perfect to factcheck" anecdote.
I also think that some people are going to be "good at Zoom" or "good at Slack" in the same way that people say "good at Twitter", and I very much don't mean the traditional sense of software education "knows all the shortcuts and how to debug common issues."
Sooner or later executive performance reviews are going to start saying "Areas for improvement: relative to other executives at your level, your Zoom presence does not project confidence and vision. Work on transitions, unforced humor, microexpressions, and your lighting setup."
And eventually that review will not mention "Zoom presence" at all, in a same way that email ability has receded into the background as "things you assume somebody just has on total lock by a certain point or they'd never get anything done."
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A word to the wise. Don't invent a fictitious entity and attempt to open a bank account for it. The laws for bank fraud are drafted *broadly.*
But if you must, then don't do it while arguing for an expansion of the Bank Secrecy Act regime, because the existing BSA regime already orders your bank to inform on you.
But if you must, then don't do it while engaging in organized pressure campaign against firms with strong recordkeeping culture and an institutional desire to please government.
Term life is a commodity product. Premium never changes after you lock in the term. Many people reading this will pay tens or low hundreds of dollars per million in coverage.
Next up at MicroConf: @robwalling on How to use AI in SaaS.
This has been something of an undercurrent in a lot of conversations here. Lots of unease and anxiety about it, and IMHO a bit overblown w/r/t impact on SaaS specifically.
With that, Rob:
Rob did informal survey of a few hundred TinySeed companies (he runs a VC/accelerator which invests in many bootstrapped-adjacent software companies) to see how its actually getting deployed in production.
Taxonomy: six-ish ways that companies actually metabolizing it.
AI as product: Difficult for bootstrappers to keep up with the labs on LLM/etc development. Very, very tractable to make something downstream of the labs.
A common model I have is that, like many people, I have some finite amount of consequential decisions I can make a day. This is sometimes a frustration for my wife, who wants me to spend a decision on e.g. “What color should we make…”
There are some classes of non-domestic decisions which still seem to take a slot, and where there are theoretically wrong answers, but where any plausible answer is fine.
I love having LLMs available for this.
Example from earlier: “Should we use X medication for symptom management of a minor recurring condition, or should we escalate to a medial professional for a recommendation?”
I probably could have Googled to kick off a research process, but that’s -1 for the day.
Also helps in the intermediate stages when you're dealing with accountant questions which might be, how do I say this nicely, "I thought I was hiring you to give me answers in this domain." Much higher bandwidth than multiple messages in an email thread at tax time.
"Why is he asking this?"
"Presumably he is attempting to qualify whether you have specified foreign financial assets."
"What does he really need to know?"
"Is the Tokyo condo held directly or in an LLC/etc"
"Held directly."
"OK so no you don't have those assets."
"Find authority"
Often people in our social class are worried about sounding elitist, and I understand that, but there's some perversity in being an elite and not being able to confess to that fact. The PMC is an elite class in the US political system.
Class membership is defined by being able to pass brutal intelligence and diligence filters. It is not simply "tests well", but you basically have to eat the PSAT for breakfast.
We all had classmates who did not eat the PSAT for breakfast.