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Sam Subramanian PhD, MBA Profile picture
@SamSubramanian
Sep 15, 2020 • 5 tweets • 8 min read • Read on X
I have opened support tickets since late August with no resolution. The latest one is ticket number 5006172. The SendGrid support team members tell me to upgrade to a dedicated IP plan.
#phish #spam #spamhaus #sendgrid #twilio @SendGrid @spamhaus @TwilioHelp
This is prohibitively expensive for me. SendGrid’s SBL items since August 17 have not been resolved. This is significantly impacting delivery of emails sent via SendGrid.

#phish #spam #spamhaus #sendgrid #twilio @SendGrid @spamhaus @TwilioHelp
What is SendGrid’s timeline for resolving these block listings?

#phish #spam #spamhaus #sendgrid #twilio @SendGrid @spamhaus @TwilioHelp
Communication on what SendGrid management is doing to (a) resolve pending SBL listings, (b) terminate abuses in the future, and (c) resume email delivery to Spamhaus blocked addresses will be most helpful.

#phish #spam #spamhaus #sendgrid #twilio @SendGrid @spamhaus @TwilioHelp
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