Google SearchLiaison Profile picture
Sep 25, 2020 5 tweets 2 min read Read on X
It was noticed today hateful memes appear in image results for “jewish baby strollers.” We apologize. These don’t reflect our opinions. We try to show content matching all key terms searched for, as people normally want. But for “data voids” like this, it can be problematic...
For “baby strollers”, there’s lots of helpful content. For this, there’s not. That’s not surprising. It’s not likely a topic normally searched for, nor an actual product that’s marketed. There’s a “void” of good content to surface that matches what was asked for…
That’s the explanation of why these appear. It’s not meant as an excuse. We’ve done considerable work with improving data void situations & finding systematic improvements. We’ll look at this situation to see how we can further improve. Our apologies again for the concerns here.
Some have asked when these results will be removed. We only remove web-based results for extremely limited reasons: blog.google/products/searc…

In cases like this, where we don't have policy that covers removal, we work to see if there are ways to surface more helpful content....
Working to improve our results generally takes more time but helps ensure any improvements work overall, not just for one situation but many.

These images may also be removed if the sites hosting them remove them. If that happens, content drops out naturally over time.

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More from @searchliaison

Nov 16, 2023
Last week, I gave a presentation about Google Search results not being perfect, how we update to improve those results, and how our guidance to creators needs to improve. In this thread, I’ll share my slides and commentary for those who weren’t able to attend my talk…
Google’s results aren’t perfect. We do make mistakes. We don’t always get it right. We’ll never get everything right. But what we can do is keep working to show the most helpful content that we can. More here: blog.google/products/searc…

Google is not perfect We make mistakes We don’t always get it right
Google will never get everything right  But we’ll keep working to show the most helpful content we can
Our helpful content system is an example of improving Google Search:
It launched last year with the goal to ensure people see more original, helpful content created for people. In Sept, we improved the system. That sparked some creator questions & concerns developers.google.com/search/docs/ap…
Helpful content system  (and guidance) rolled out last year But impact (and questions/concerns) spiked after latest Sept. update…
Read 24 tweets
Jan 12, 2023
@blairmacgregor @JohnMu As said before when asked about AI, content created primarily for search engine rankings, however it is done, is against our guidance. If content is helpful & created for people first, that's not an issue.


wired.com/story/ai-gener…
developers.google.com/search/docs/es… ImageImageImage
@blairmacgregor @JohnMu Our guidance about creating helpful, people-first content is here:
developers.google.com/search/docs/fu…

That's key to being successful with our helpful content system -- and if it's not helpful content, the system catches that. More here:
developers.google.com/search/updates…
@blairmacgregor @JohnMu Our spam policies also address spammy automatically-generated content, where we will take action if content is "generated through automated processes without regard for quality or user experience" developers.google.com/search/docs/es… Image
Read 4 tweets
Sep 28, 2022
Today at Search On, we discussed how Google is advancing visual search to be far more natural than ever before, and we're how helping people navigate information more intuitively. Here's a closer look at some of what we shared....
blog.google/products/searc…
Multisearch with Google Lens in the Google app lets you use a picture and add text to it to find relevant results for previously unaskable questions. It’s now available in English globally & coming to over 70 languages in the next few months. blog.google/products/searc…
“Multisearch near me” is coming to the US in English this fall. This is where multisearch works for “near me” queries. Use a picture of your favorite food dish or product you’re interested in, add “near me” and find local providers. blog.google/products/searc…
Read 7 tweets
Sep 28, 2022
Today, Google Search announced new features & tools to transform your shopping search experience. First up, in the US, use “shop” ahead of whatever item you’re interested in & you'll get a visual feed of products, research tools & nearby inventory: blog.google/products/shopp…
"Shop the look" is coming this fall on Google Search in the US. Say you’re looking for a new fall wardrobe staple, like a bomber jacket. The tool will show you images of jackets & complementary pieces, plus options for where to buy them: blog.google/products/shopp…
Trending products is a new feature coming to Google Search in the US this fall to show you products that are popular right now within a category — helping you discover the latest models, styles and brands. blog.google/products/shopp…
Read 7 tweets
Sep 28, 2022
Today, we're rolling out the “Results about you” tool for Google Search, making it easy to request the removal of search results that lead to content with personally identifying information, such as your personal phone number, home address or email address…
The tool is available from the Google app and the web beginning today, in the US for English to start (we’re looking to expand the tool globally in the future). Click the three dots next to any result to open the “About this results” panel, then use the “Remove result” option...
The tool also makes it easier to find info about requesting removals for other types of personal information, such as the sharing of non-consensual explicit images, content on sites with exploitive removal practices and more as explained here: support.google.com/websearch/trou…
Read 5 tweets
Aug 11, 2022
Google's "About this result" feature will soon show how widely a source is circulated, reviews about a source, whether a company is owned by another, or even if our systems can’t find much info about a source, helpful context in evaluating information: blog.google/products/searc…
Since launching last year, "About this result" has been used more than 2.4 billion times. It's now launched to the Google App & later this year goes beyond English to support Portuguese, French, Italian, German, Dutch, Spanish, Japanese & Indonesian: blog.google/products/searc…
Callouts that sometimes highlight facts in featured snippets have been improved by using our AI-system called MUM. It now understands consensus, when multiple high-quality sources agree on the same fact. blog.google/products/searc…
Read 5 tweets

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