Everything in this report about the acquisition and integration of Ring by Amazon is horrible. 1/x
Reminder, Ring (on its own) doesn't just profit from our racism and mistrust, Ring makes it worse. (Again with the incentive problems.) vice.com/en/article/qvy…
So, it's no surprise that the report finds: "In an internal document, Amazon recognized that security could “feed our flywheels (Prime, Alexa) while being a large, profitable business in its own right.”" #MonopolyIsNoGame
If you're thinking, WTF is a "flywheel" 1. you are not alone; 2. this guy has explained it for you; 3. Amazon is one of his top examples ft.com/content/60a08a…
So, anyway, Ring -- apparently part of their plan for non-human delivery of packages, which we already know because of the robots and the FAA approval for the drones.
...which seems connected to why Amz is encouraging this whole cottage industry of subcontracted delivery companies - these are the ones that employ the people who deliver your packages. Without the protections of direct-hire. As we learned from the monopsony part of the report.
But we also know from research into *other parts of this exact same business* that automating the work actually just makes it worse for the humans who do it. vox.com/recode/2019/10…
So Amazon buys Ring and then there seems to be - according to the report - a lot of incentives (those again) to quickly integrate it into with Alexa-the-product-family (so sorry, people named Alexa!)
Here's a thing the not-human Alexa does: "Besides favoring Amazon services with default voice commands, Alexa also allows Amazon to favor its retail products over products offered by third-party sellers."
Moreover: "Amazon decides the availability and placement of products on its site. As a result, Amazon can use the threat of delisting a product on its marketplace to ensure that Alexa is enabled on other company’s devices..."
So, "Amazon has access to information about consumer use of third-party applications on Alexa-enabled devices and uses its dominant position in the voice assistant market to collect more data from within the Alexa ecosystem." Now, we understand from the report, that includes Ring

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More from @DaniaRajendra

7 Oct
So, if you're like most people, the primary way you interact directly with Amazon is buying things via their website. (More people than are customers subsidize them with our shared public dollars, but that's indirect, and also a different thread.) 1/x #MonopolyIsNoGame
So, people tend to think, Amazon is huge! So many people buy things! Selling things (ie, actual objects) must be how they make so much money. But that's not actually how they make *most* of the money. The biggest revenue driver is Amazon Web Services.
Or, as this report puts it, "Profits earned through its cloud services enable Amazon to invest heavily into expanding its cloud operation, as well as to support its other lines of business."
Read 7 tweets
6 Oct
Page 303 - logistics! AKA where most of the humans are - and where almost all of the Black and brown humans are, because racism.
#MonopolyIsNoGame From the report: "Amazon's ground shipping infrastructure consists of 'trucks, trailers, intermodal containers, and delivery vehicles.' Its truck fleet consists of more than 10,000 trailers." That is a lot - a lot a lot- of air pollution.
Read 4 tweets
6 Oct
Oh, remember this, about non-essential products? "In March 2020, Amazon announced that it would begin temporarily delaying shipments of all non-essential products" #MonopolyIsNoGame
"...from its warehouses, regardless of whether they were sold by Amazon or by competing third-party sellers. The company claimed it was doing so to better serve customers in need while also helping to ensure the safety of warehouse workers."
Now, I know you remember this because courageous workers like @313Supa and his colleagues walked out, and Mario was on TV: thewrap.com/john-oliver-am…
Read 7 tweets
6 Oct
At @athenaforall we often talk about how Amazon's sellers, customers, workers and neighbors have so much in common. This is why: “I don’t think they care about the third party seller . . . . They treat us as a commodity.” -3rd party seller. #MonopolyIsNoGame
I wonder how this is related to workers' stories about their inability to talk to am human about sick leave during a pandemic? "Internal Amazon documents suggest that the company’s hyper-focus on a cost-cutting strategy to adopt automated processes for nearly everything
—which Amazon refers to as “HOTW”or “Hands off the wheel”1684—combined with the platform’s monopoly power over sellers may be to blame for Amazon’s atrocious levels of customer service for sellers" #MonopolyIsNoGame
Read 6 tweets
28 Aug
Things that are actually morally repugnant, a list:
1. Having $200B but not paying your frontline workers hazard pay or paid time off during a pandemic
2. Your corporation telling people who work there to stay quiet about COVID exposure at work, or else. bloomberg.com/news/features/…
3. Having $200B while paying so little that some of the people who work at your corporation are homeless while working at your corporation. nytimes.com/2020/05/29/opi…
Read 14 tweets

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