Over the years, WestJet’s Christmas campaign has warmed the hearts of Canadians. They
brought joy, peace, and hope to Canadians in need.
What could they be planning for 2020, one of the hardest years we’ve all ever experienced?
Sadly, travel agents know what’s coming for them -
brought joy, peace, and hope to Canadians in need.
What could they be planning for 2020, one of the hardest years we’ve all ever experienced?
Sadly, travel agents know what’s coming for them -
the WestJet Grinch. These agents - moms
and dads, sisters and brothers, sons, and daughters in families throughout the country – have
been told by Mr. CEO WestJet himself that the WestJet Grinch is on the way.
and dads, sisters and brothers, sons, and daughters in families throughout the country – have
been told by Mr. CEO WestJet himself that the WestJet Grinch is on the way.
He is coming to steal their stockings and toys, their Christmas meals and Christmas joys. Agents in Canada are facing financial ruin because the WestJet Grinch is making his rounds -grabbing the money they earned for services rendered during the pandemic.
That’s right, as darkness fell across the land, travel agents worked tirelessly to care for and calm clients on
WestJet’s behalf - begging Canadians to have faith that this industry leader was doing their
best.
WestJet’s behalf - begging Canadians to have faith that this industry leader was doing their
best.
WestJet laid off their staff and travel agents shouldered even more of the burden (for NO PAY) to support their industry partner - spending entire days on hold waiting for an answer from the WestJet staff remaining.
When they did answer? We asked how they were - because we were all in this together. Or so we thought…
How The WestJet Grinch Stole Christmas
Every Agent Down in Agentville liked Christmas a lot...
But the WestJet Grinch, in his big Calgary tower, Did NOT!
The WestJet Grinch hated Christmas!
The whole Christmas season!
Now, please do not ask why.
No one quite knows the reason.
But the WestJet Grinch, in his big Calgary tower, Did NOT!
The WestJet Grinch hated Christmas!
The whole Christmas season!
Now, please do not ask why.
No one quite knows the reason.
Could it be he doesn't know wrong from right?
It could be, perhaps, that his plane had no flight.
But I think that the most likely reason of all,
May have been that his heart was two sizes too small.
It could be, perhaps, that his plane had no flight.
But I think that the most likely reason of all,
May have been that his heart was two sizes too small.
Whatever the reason, no heart, it was blatant,
He stood there on Christmas Eve,
taking income from Agents.Staring down from his window with a sour, Grinchy frown, At the poor unlit windows below in Travel Agent town.
He stood there on Christmas Eve,
taking income from Agents.Staring down from his window with a sour, Grinchy frown, At the poor unlit windows below in Travel Agent town.
For he knew every Agent down in Agentville beneath,
Were now busy, wondering how they would soon eat.
We will take back their income!; he snarled with a sneer,
Tomorrow is Christmas! Its practically here!
Were now busy, wondering how they would soon eat.
We will take back their income!; he snarled with a sneer,
Tomorrow is Christmas! Its practically here!
Then he growled, with his Grinch fingers nervously drumming, “I’ve now found a way to stop their Christmas from coming! For Tomorrow, he knew, all the women and men,
Would wake bright and early. No Christmas for them!
Travel Agents, young and old, would not have a feast.
Because they gave all their income to the WestJet Grinch beast.
Families all over will sit and will cry,
because The WestJet Grinch drained their bank accounts dry.
Travel Agents, young and old, would not have a feast.
Because they gave all their income to the WestJet Grinch beast.
Families all over will sit and will cry,
because The WestJet Grinch drained their bank accounts dry.
The pandemic raged on as agents worked for free
Doing their best to refund their clients’ money
But the Grinchy green grip, it was holding on fast
As he penned one more note to @MarcGarneau and asked
Doing their best to refund their clients’ money
But the Grinchy green grip, it was holding on fast
As he penned one more note to @MarcGarneau and asked
“Send help! We are hurting! We can hardly take it!”
While at the same time, he told agents he would rake it -
take their last dollar, ruin them for life.
See their businesses close, and darken every last light.
While at the same time, he told agents he would rake it -
take their last dollar, ruin them for life.
See their businesses close, and darken every last light.
The WestJet Grinch snarled and said, “what’s the big deal?
I’ll reduce the price of some flights, make them think it’s a steal.
I’ll sell them more product, a trip they can’t take -
they won’t even notice their last pennies I take.”
I’ll reduce the price of some flights, make them think it’s a steal.
I’ll sell them more product, a trip they can’t take -
they won’t even notice their last pennies I take.”
He’d seen us be selfless, working hours for free
While he laid off his own,
“who cares if these agents spend hours on the phone?”
Our mission was focused on bringing passengers home.
While he laid off his own,
“who cares if these agents spend hours on the phone?”
Our mission was focused on bringing passengers home.
He promised our income he would not take,
But that was a promise he was happy to break.
And now as the days of December draw near,
The Agents in Agentville have hearts filled with fear.
But that was a promise he was happy to break.
And now as the days of December draw near,
The Agents in Agentville have hearts filled with fear.
But what is that sound? Could it be, is it true?
A chorus of Agents, sharing a tune.
Every Agent in Agentville, the tall and the small,
Will stand close together, for once and for all.
A chorus of Agents, sharing a tune.
Every Agent in Agentville, the tall and the small,
Will stand close together, for once and for all.
“WestJet Grinch, you are mean, your heart is a pea
We won’t take this from you,
You must hear our plea!
Give our clients their refunds, it’s the right thing to do.
And dig deep in your heart to see what was once true.
We won’t take this from you,
You must hear our plea!
Give our clients their refunds, it’s the right thing to do.
And dig deep in your heart to see what was once true.
When respect and fairness was the name of the game,
And you let the agents have Christmas, like in your campaigns. We need a @WestJet miracle, please make it come true as we miss the @WestJet support that we once knew #Westjet #WestjetChristmas #AirCanada #AirPassengerRights
And you let the agents have Christmas, like in your campaigns. We need a @WestJet miracle, please make it come true as we miss the @WestJet support that we once knew #Westjet #WestjetChristmas #AirCanada #AirPassengerRights
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