If the only way you can manage to stay in business is by putting in an obstacle course when customers try to leave... please just go out of business.
It's okay! Not all businesses are meant to endure. Going out of business is a thing that happens when the product or service you have just isn't compelling enough for the price/market/branding/whatever you've targeted. Don't delay it by abusing customers and their right to leave.
And for crying out loud, don't expect any fucking cheers or parade when you go on to brag about "saving" your business by parking your scruples. This isn't a noble move! Whatever logic you're using to justify it to yourself will not translate well to a general audience. I assure.
This was all just supposed to be a subtweet, but then Mr Baremetrics decided to share the email I sent to him in private, so hey, why don't we all just get the full context.
https://twitter.com/usiegj00/status/1343514144520032257
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