NEW: We were sent a trove of inside data on what Coinbase pays its employees.

We had an economist crunch the numbers.

The upshot: women and Black employees across the company earned far less than their colleagues in similar jobs.

nytimes.com/2020/12/29/tec…
Women at Coinbase were paid 8% - or $13,000 - less than male colleagues in similar jobs. The few Black salaried employees were paid 7% less than similarly-placed white colleagues, a number that went up when bonuses were included.
The data is a reminder of the continuing pay gaps in Silicon Valley. But the disparities at Coinbase appear to be significantly larger than what has been seen at the few other companies that have been forced to release data (companies that were sued).
We recently reported on the struggles of Black employees at Coinbase. The company said then that this was just a matter of a few unhappy employees. The new data indicates that the problems with inequity at the company were more widespread.
Coinbase has had internal discussions about these problems after bad reviews from employees on Glassdoor.

One review warned that the “unconscious pro-male bias is out of control” and told women: “you’ll get paid less than your male colleagues.”
An internal document shared with the Times shows that Coinbase knew its #'s were bad. A Coinbase document showed that the % of engineers who were women at the company (13%) was half the industry average and well behind all 11 companies it considered competitors.
Coinbase was aware that employees didn’t think execs were trying to fix these problems. One internal document said employees had noticed the “lack of engagement” on diversity from execs, leading to “confusion” about whether the company cared about improving the problems.
The data we received goes up to 2019.

The company says that was when it began a new compensation review to make salaries more fair.

More recent data we received indicates the company's diversity efforts have not significantly changed the imbalances inside the company.
The company's current rating for "Diversity & Inclusion" on Glassdoor -- 1.1.

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More from @nathanielpopper

29 Dec 20
A few examples from the internal Coinbase data we received that show how women and Black employees were underrepresented, concentrated in lower-paying roles and paid less than colleagues in those same roles.
Among the 36 employees in the two highest levels of engineers at Coinbase — some of the most respected and well-paid jobs at the company — there was just one woman. Her base pay was $20,000 less than the average man in the group.
In the top two levels of engineers there were no Black employees. At the third level down, only two of the 58 engineers were Black. One of those was the lowest paid employee in the group, by a wide margin. He made $19k less than the next lowest paid engineer at the same level.
Read 4 tweets
18 Dec 20
The new SEC complaint against Robinhood gives one of the first inside views of a shadowy practice known as 'payment for order flow' that sits at the base of how retail investors trade stocks

The details show how RH used the system to make money at the expense of customers/1
With payment for order flow, retail brokers like Robinhood let Wall Street firms trade again their customers in exchange for a fee.

These firms, like Citadel and Virtu, have long said they can give small investors the best prices for their stocks/2
But the SEC says it found records of a conversation where one Wall Street firm told Robinhood that it could choose between getting higher fees for itself or better deals for its customers (a higher price when a customer is selling, and a lower price when they are buying)/3
Read 10 tweets
18 Dec 20
Back-to-back regulatory complaints this week point to problems with the distinctive business practices that have made @RobinhoodApp a success story.

The regulators suggest that the success has sometimes come at the expense of its customers.

nytimes.com/2020/12/17/bus…
An SEC complaint on Thurs put a spotlight on how @RobinhoodApp chose to make money at the expense of its customers when selling customer trades to Wall Street.

Robinhood's own employees found evidence this was happening and raised concerns with senior executives.
An internal Robinhood report from 2019 “concluded that Robinhood customers would be better off trading at another broker-dealer” for any trade of more than 100 shares.

sec.gov/litigation/adm…
Read 5 tweets
7 Dec 20
New detail on how the turmoil at Coinbase has hit the company's efforts to secure its Bitcoins.

Among the people who resigned this fall - to protest new internal policies - were 4 of the 7 people on the most critical security team, the "key management team," sources told me.
The "key management team" is responsible for securing the cryptographic keys to Coinbase's cold wallets, where most of the company's crypto tokens are held -- somewhere in the neighborhood of $30 billion I was told.

No job is more fundamental to the company's success.
These jobs require incredibly specialized expertise and are not easy to replace. I was told that losing more than half the team has set back new projects and required lots of internal scrambling to backfill roles.
Read 6 tweets
27 Nov 20
Bonus material thread.

This was only briefly mentioned in today's story about Coinbase, but managers surveyed Black employees at the end of a summer of turmoil to see how they were feeling

The resulting report did not paint a pretty picture.

nytimes.com/2020/11/27/tec…
"Why hasn't anyone in leadership engaged with black employees?" one employee quoted in the survey said. "It feels like a slap in the face."
Some other quotes from the report:

"Employees feel unsupported and unsafe."

"None of my family members think I should stay here."

"I can't leave my skin color at the door."

"This isn't about politics: it's about the well being of employees who work for you."
Read 4 tweets
27 Nov 20
NEW: Coinbase CEO Brian Armstrong has long styled himself as a Silicon Valley thought leader on management and culture.

The culture he built, however, led to a history of complaints about discrimination and racism from Black employees, buried until now.

nytimes.com/2020/11/27/tec…
In one period -- in late 18, early 19 -- almost all of the company’s Black employees left in a short period of time, with nearly a dozen of them making complaints to managers and HR before leaving.
“Most people of color working in tech know that there’s a diversity problem. But I’ve never experienced anything like Coinbase," Alysa Butler, who worked in recruiting at Coinbase, told me.
Read 5 tweets

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