Inside: Launching a print edition of HOW TO DESTROY SURVEILLANCE CAPITALISM; EFF's transition memo for the Biden admin; How one of America's most abusive employers gets away with it; and more!
I spend a lot of time looking in detail at abusive situations where tech plays a starring role: stalkerware, bossware, remote proctoring, etc. But nothing I'd read really prepared me for the tale of @AriseVSInc, an abuser without parallel.
Arise sells itself as a "virtual call center" and boasts of blue-chip clients like Disney, Carnival Cruises, Comcast, Airbnb, Intuit etc. If you've ever called one of these companies, you may have spoken to an Arise worker.
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But that "worker" was not an employee. Arise is a pioneer in worker misclassification, and treats all the people who work for it as "independent contractors." So even though these workers are more tightly supervised and managed than any regular employee, they have no rights.
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Every time the US has a change of administration, @EFF staffers - lawyers, policy analysts, activists - create a "transition memo": a series of one-page briefings on the tech policy issues the new admin should take up. The Biden memo is GREAT.
Last August, @ozm published my first nonfiction book in nearly a decade: HOW TO DESTROY SURVEILLANCE CAPITALISM is a short book (or long pamphlet) that presents an anti-monopoly critique of the "surveillance capitalism" theory.
The book's a free online read, and now it's a paper artifact. Next Thursday, Onezero will launch both a DRM-free ebook and print edition of my book, and to celebrate, I'm doing a online chat with OZ's editor in chief, @dberes. It's free to attend!
The book's main argument is that Big Tech lies about how good it is at manipulating us with data - that its dangerous manipulation doesn't come through junk-science "big five personalities" and "sentiment analysis" but just from dominating and distorting our lives.
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