Last week, Aaron Epstein, a 90-year-old legendary Angeleno, took out ads in the WSJ shaming AT&T for the abysmal quality of the broadband service he gets in North Hollywood.
pluralistic.net/2021/02/05/la-…
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pluralistic.net/2021/02/05/la-…
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Epstein pointed out that his neighbors are locked-down film industry professionals, totally dependent on fast internet for their livelihoods - but they are stuck with 3mpbs DSL.
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It worked: a week later, after national media attention, Epstein has 300mbps symmetrical fiber. AT&T figured that in this one instance, doing its job was more important than protecting its shareholders.
arstechnica.com/information-te…
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arstechnica.com/information-te…
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Epstein's service costs $45/m for the first year, and $65/m thereafter (the ad cost $10,000). The technicians who installed his fiber said that they still wouldn't be able to connect his neighbors.
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AT&T's gross revenues in 2020 were $171.8b.
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