@julia_saxena has plenty of practical tips on this—possibly the most actionable piece of content I've shared in my newsletter so far! 💯
First, a summary… 👇🏼
🔦 Make sure students always know what to expect, when, how, and where
🗓 Set up a separate calendar, schedule Zoom calls on it, then share it with your students
✍🏻 Design an elaborate onboarding process to better understand and help your students
📋 Ask students to rate their current skill set, creating a snapshot of their starting point
📩 Create an onboarding email, with all the key information in one place
🤙 Invite your students to an onboarding call, either 1:1 or in small groups
⏰ Send reminders before live sessions—explain how to join or find the recording later
⏺️ Make sure to record, and pause the recording if/while students are in breakout rooms
⬆️ Upload the recording, the slides and the chat soon after each session
✉️ Email students after each session—recap what's been discussed + next steps
👋🏿 Check in with students directly + make sure they're comfortable reaching out to you
📗 Set up a knowledge base or resource hub for the most commonly asked questions
📩 Create an elaborate offboarding process—it's just as important as your onboarding
🗣️ Ask for testimonials, and be specific (e.g. why they joined, what they've achieved)
💬 Create space to provide ongoing support to students, either directly or indirectly
That only scratches the surface of @julia_saxena's article. You'll find more tips and detailed examples in there! 👇🏼
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