Business model innovation is the most interesting & important trend in consumer internet right now.
The last generation of internet giants made money with ads. The next generation will make money in more diversified & innovative ways.
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1) When the internet started out, people weren’t yet comfortable transacting online; ads let internet sites remain free & accessible to anyone.
This coincided with a post-9/11 erosion of privacy. We’re seeing the effects today in the invasiveness of Google & Facebook ads.
2) Our renewed focus on privacy is in part fueling a backlash to ad-based models.
But even if consumers wanted ads, ad-based models are less & less attractive. The Google / Facebook duopoly gobbles up 77 cents of every $1 spent on digital advertising.
3) The most innovative companies pioneer a new model. Discord, one of our companies at @IndexVentures, eschewed ads from the start.
Instead, Discord Nitro charges $10 / month for custom, value-added features. Discord did $130M in revenue last year, up nearly 3x over 2019.
4) Gaming companies have also innovated. Roblox & Fortnite mostly make money through in-game microtransactions.
For example, the Travis Scott skin launched alongside Scott’s Fortnite concert costs 1,500 V-Bucks, or about $15.
5) A common insult on Fortnite is “Default”, meaning that someone is using free skins. The cool players pay for exclusive, sought-after skins; buying skins is a way of buying status in the game world.
Microtransactions are already 75% of gaming revenue, up from 20% a decade ago.
6) Virtual currencies are appearing everywhere. Beyond gaming worlds like Fortnite & Roblox, recent examples are Bumble, Duolingo, & Candy Crush.
Virtual currencies will only become more prevalent as new digital economics emerge; NFTs will play an important part.
7) China has been pioneering these new business models for years. Compare Facebook, which gets 99% of its revenue from ads, with Tencent, a much more diversified company.
8) Emergent internet companies will follow a new playbook. Clubhouse is an example, promising to test models like ticketing, tipping, & subscriptions.
Business model innovation is only getting started.
New platforms will be built for creators & communities, not for advertisers.
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Oprah's interview with Meghan & Harry feels like a good time to point out how extraordinary Oprah is.
Short thread on the "Queen of All Media"👇
1) Oprah was born into poverty in rural Mississippi to a single teen mom. At 14, Oprah was molested & got pregnant. Her son was born prematurely & died as an infant.
Oprah re-enrolled in school set on forging a new life. "I'm gonna be famous," she told anyone who would listen.
2) Oprah rose through the ranks of radio & then TV. Her relatability was obvious. Here's a conversation between Oprah & her first producer:
When I worked at The Rise Fund, TPG’s $4B impact investing platform, we developed a way to measure & track social impact.
Here's a short thread on how we did it
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1) We called our framework the Impact Multiple of Money (IMM)
You can think of the IMM like you think of the Multiple of Money for financial returns. Just as an investor may earn a 3x financial return on her investment (3x MoM), she may also earn a 3x impact return (3x IMM)
2) Here's an example:
Dodla Dairy is the 3rd-largest dairy producer in India
Working with Dodla, low-income farmers enter long-term contracts that offer reliable daily purchases of milk. This doubles annual income for Dodla’s 250,000 farmers.