The sin of this industry is it doesn’t allow talent to discover itself. There is a lot of talent but is sabotaged by pomp and lack of differentiated thinking.
A lot of time in the industry goes towards minimizing career risk or trying to sound smart. In December 2010, at Yum Brands’ analyst day, Taco Bell went through their advertisements for some random product, and he was taking notes. He realized what he was doing felt useless.
It’s easy to confuse business with productivity without thinking of return on time. ex: chatting with 26 companies over 4 days doesn’t mean much. How many insights did you gain really?
In the industry there is a lot of 1) groupthink and 2) fixed mindset. There’s benchmark hugging, doing what everybody else is doing, no original thought, information gathering & the same processes over and over again. To get different results, you have to do something different.
Irony of investing is if you try to make money all the time, you’re less likely to make money over time (ex: timing every cycle). The more decisions you make, the more room there is for error.
Having a big imagination is controversial and difficult to model companies because
of anchoring to current growth rates. Ex: say it’s 2007, and a junior analyst tells his PM Amazon would be growing at 25% in 2019, the analyst would get laughed at. It’s hard to have an imagination to model out tail years optimistically. And that created an opportunity.
But this can go both ways and lead to overvaluation for some companies.
People get cause and effect wrong in company performance and culture. Need to distinguish between a company being at the right place at the right time and something great about its DNA.
If you’re not cringing at the work you did 5 years, you’re probably not getting better. 2 weeks a year at WCM, they just think about how they’re spending their time. People waste years of their life not being willing to waste hours of their life.
They audit time spent, question whether they really get better, did they start thinking differently. Have to stay on top of things and show vulnerability. Ex: At an offsite, Mike Trigg made a 50-deck slide with all the mistakes they’ve made, just to show how fallible they were.
They’re all generalists but are big believers in pattern recognition. So not studying history is a disservice to yourself. Lots of their variant perceptions are earned just by connecting dots from different industries and companies.
As you get more resources, you can lose scrappiness. It starts with self-awareness, and being aware of true returns on time spent. Ex: they went to China 7 years ago not to speak with companies, but just to learn about WeChat and how it would leverage its messaging platform to
get into payments (reminds me of Whatsapp!) and spent time chatting with developers and users instead of the sell-side sponsored company meetings where it’s difficult to get proprietary insights.
4 types of decisions drive alpha: 1) is a company’s success sustainable, 2)for a company that isn't doing well, it is temporary or structural? 3) In the future, is a company going to navigate its challenges? 4) In the future, will the company be able to seize opportunities?
Then culture comes in and when you apply it to these 4 frameworks, odds of being right increase greatly. Too many analysts spend too much time predicting the future too specifically. A different lense: does the company have the DNA to capitalize on opportunities?
Culture is a margin of safety. Ex: Amazon, in 2006-07, impossible to predict AWS becoming a juggernaut. But easier to predict infrastructure IT services would come along and Amazon would be quicker at pouncing on it than Google, Oracle & IBM, thanks to its superior culture.
When there are challenging times like 2020, it’s great for reflection, and seeing which companies were previously just cruising because of great industry tailwinds versus those who were truly agile. Culture is the leash you give the company to execute.
What makes a great investor? Lots of opposing characteristics, need to be very disciplined, but also very flexible. Need to have conviction but also need to embrace cognitive dissonance. Need to be able to focus but also the ability to multi-task.
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Software is taking over payments. Consumers want to interact with software and not banks. Historically payments were integrated with banks who would own the relationship. Over time, they started to work with payments companies working with merchants. Banks partnered with these
software companies and offered the payments piece, and sent a cut to the software providers. Payment facilitators (payfacs), like Square, Shopify, etc. now offer the payments piece and earn the economics of it. Before SMBs would engage with banks when they started, so it was
Step 1: payment initiation: when paying for a product, the overall goal of credit cards is needing to prove you’re the cardholder. And then prove you have the funds to carry out that transaction.
Step 2: payment method verification and routing via Merchant Acquirer
Once you enter your PIN and information, the payment request is sent to the customer’s bank to continue the authorization process.
Dan signed a seed deal with Greenlight’s internal Fund of Funds vehicle, talking with them since 2017 - every month or two. Earlier in November, they finally were able to work out a partnership. Took the time to understand what Tyro wanted to build.
Before fintwit wasn’t about a community discussing fundamentals, it was mostly about daily trades and technicals, who migrated from other messaging platforms. Quality was eventually driven up over time when online conversations about companies was pushed offline, and those
Thread on $Roku: The Gatekeeper to Modern Television
(the most interesting puzzle I've looked at since Shopify)
Roku is the market leader in the streaming TV industry, with 43M accounts. The business has two segments, Player and Platform. The Player segment consists of Roku’s hardware, its streaming devices, while the Platform segments (70% of revenues, up from 45% in 2017)
consists of revenue generated from the Roku operating system, including advertising revenue (most of the revenue), subscription and transaction revenue. The Player segment carries gross margins below 10% as Roku prioritizes its installed base rather than profit in this segment.
Overview:
Shopify’s Solutions for Merchants
Macro trends
Competitive Advantages (Their Offerings)
Shopify’s Elegance and Competition
Shopify is a cloud-based commerce platform, providing tools to start, grow, market and manage a retail business of any size. Shopify builds web and mobile based software and lets merchants easily set up online storefronts rich with functionality.
The Shopify platform fulfills front & back office needs for merchants, providing a single view of their business and customers across all sales channels, allowing them to manage products & inventory, process orders and payments, ship orders, leverage analytics and get financing.
Case Study
Avalara : Making Taxes Less Taxing $AVLR
Overview:
-complexity of taxes + AVLR's value-add
-competitive advantages
-catalysts for growth
-competition
-conclusion
Avalara is a tax compliance software provider. Every business pays taxes and tax rates can vary widely based on geography, location of final sale and the type of good sold. The rise of ecommerce and international trade, along with constantly shifting taxation and reporting
obligations imposed by taxing authorities has made tax compliance a very complex burden for all businesses.
A bit more on the complexity of taxes in the world: there are thousands of tax law changes every single year.