1/ Cash App overtook Venmo by embedding itself in culture and by targeting *all* of America, not just NYC, SF, and LA.
Over 200 hip-hop artists have name-dropped Cash App in their songs—the app has captured the zeitgeist in a way that Venmo hasn't been able to.
👇👇👇👇👇👇
2/ Venmo had the headstart, founded in 2009 to Cash App's 2013.
The founders wanted to pay each other for a weekend trip without writing a check, and figured they should be able to use SMS
It was a similar insight to the one PayPal had a decade earlier with payments over email.
3/ Cash App was created by Square in 2013 and operates like a startup inside Square.
While Venmo took off in big cities like NYC and LA, Cash App focused on the South.
Payment network effects are often hyper local: you sign up for the app that your friends are using.
4/ While Venmo went after affluent people in cities, Cash App targeted underbanked, often low-income communities. It took off in Atlanta & grew from there.
As Jack Dorsey put it: “People use Cash App as their primary bank account, and in some cases their only bank account.”
5/ Cash App outmaneuvered Venmo with savvy marketing and partnerships.
It gave away $100K as part of a promo with Travis Scott.
It worked with Megan Thee Stallion twice last year, including with Cardi B around the release of WAP.
It's sponsored Joe Rogan & even esports teams.
6/ Cash App's Twitter game is 🔥🔥🔥
It cultivates a brand ethos built around hustle culture.
On #CashAppFridays, the company gives away money to people who tweet at it.
7/ The rapper Amine says: “This isn’t even just rap, this is just Black culture in general. Venmo is people in your business, and we don’t like people in our business.
"Venmo is made for white culture. 'Drinks with Sarah.’ The 🔌 for the electricity bill. Venmo’s like the feds."
8/ Over time, Cash App has used savvy marketing, partnerships, and mainstream appeal to infiltrate all of America. Just watch this map turn from red to blue.
Taylor Swift's Eras tour is set to make her the highest-grossing female artist of all time.
I've been thinking a lot about Taylor Swift as a businesswoman.
Let me geek out for a minute about Swift and what we can learn from her:
First, it's no secret I'm a massive Taylor Swift fan. Billy Joel said it best when he called her "The Beatles of her generation."
This is partly an excuse for me to write about my favorite artist. But you also don't have to be a fan to appreciate Swift as a savvy businesswoman:
Taylor Swift is only 33, but she's already the only woman to win three Grammys for Album of the Year.
She holds the record for most songs to ever chart on the Billboard Hot 100 (188 songs), and last fall became the first artist to own the entire Top 10 simultaneously.
A question I think about often is: is brand a moat?
My answer has always been yes, but the recent deterioration of digital advertising makes the answer even clearer.
Brand is a stronger moat than ever, and that's not a good thing:
1/ To step back, marketing, in its modern form, essentially didn’t exist before the Industrial Revolution.
There was such little product differentiation that it wasn’t necessary. Then manufacturing exploded, and production became cheaper & faster than ever before.
2/ New entrants crowded the market & marketing became essential.
Today, marketing is often *all* that distinguishes a product.
In America, kids as young as 2 can recognize brands on shelves, and by age 10 kids have recognition of 300 to 400 brands.
1/ One interesting shift: the globalization of culture.
From 2017 to 2022, 47 of the 50 most-streamed songs in the world were in English. But that dominance is slipping.
In India, Indonesia, & Korea, the share of English-language tracks has fallen from 52% to 31%.
2/ In Spain and LatAm, the share of English-language songs has slipped from 25% to 14%.
It's the same story on TV: in Argentina, Brazil, and Colombia, only about half of the most-watched shows are North American. In Japan and South Korea, it’s only 35%.
3/ We see the globalization of pop culture in what audiences are consuming:
• Squid Game (Korean) became the most-watched show on Netflix
• Khaby Lame (Senegalese-Italian) is the most-followed person on TikTok
• Bad Bunny (Puerto Rican) is the most-streamed artist on Spotify
The most powerful trend in tech right now: "The TikTokization of Everything"
How it's reshaping literally every industry:
To back up, there have been two major forces powering tech for the past decade: mobile and cloud.
Mobile facilitated the rise of massive consumer internet companies: Uber & Lyft, Instagram & Snap, Robinhood and Coinbase. Each was founded between 2009 and 2013.
Digital advertising rapidly shifted to mobile in the 2010s, and desktop-era companies like Facebook had to scramble to reinvent their businesses.