There is a constellation of sites online that exist for the sole purpose of destroying people's reputations. @Aaron_Krolik and I wanted to figure out who was making money off them and how. nytimes.com/interactive/20…
Investigating the reputation extortion industry was incredibly challenging! The reportorial equivalent of walking into a dark room, turning on the lights, and watching roaches scatter. Fake companies, false identities, and lies lies lies.
We had an idea to help make sense of it. We'd slander a made-up person. But that had ethical issues. So instead the fearless @Aaron_Krolik volunteered to destroy his own reputation. I kept asking, ARE YOU SURE???? "Will do anything for attention" he wrote about himself.
So @Aaron_Krolik did 5 posts about himself on cheater/complaint sites. Then they took on a life of their own, self-replicating to new sites. We saw why this is so devastating for people as they quickly infiltrated his search results.
A "reputation" company quoted @Aaron_Krolik $1,500 to take down ONE of the now dozens of posts about him. What we ultimately found was so dark, that the people facilitating slander and those claiming to help with cleaning it up are often one and the same: nytimes.com/interactive/20…
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After I reported the existence of Clearview AI in January 2020, the company's world exploded: lawsuits, international investigations, letters from senators. I've been talking to company CEO Hoan Ton-That through it all for this @nytmag cover story: nytimes.com/interactive/20…
Clearview is still attracting new customers and new funding but it is under siege in Illinois, which has a law that says you can't use people's faceprints without consent. Clearview’s lawyer Floyd Abrams is arguing the law violates the company’s First Amendment rights.
I've also continued to investigate Clearview AI and how its facial recognition app is being used, such as one of the first times ICE used it to solve a crime, eventually leading to the agency's $224,000 contract with the company.
Given how sensitive therapy sessions are, I started looking into start-ups that do therapy via text & then keep the transcripts. But the investigation turned up so much more than I expected: nytimes.com/2020/08/07/tec…
Talkspace, a text therapy app made famous by Michael Phelps ads, keeps transcripts for about 7 to 10 years because they're medical records—and data-mines them, of course. But all the other stuff going on there was WILD. nytimes.com/2020/08/07/tec…
A Talkspace employee who later sued the company had his therapy logs read aloud at an all-hands meeting "anonymously" but soon everyone knew it was him. Basically your workplace nightmare. nytimes.com/2020/08/07/tec…
In January, in the first known case of its kind, a man in Michigan was arrested for a crime he did not commit due to a flawed algorithmic facial recognition match. I told his story here: nytimes.com/2020/06/24/tec…
Robert Williams initially thought the call at work from the police, telling him to come in to be arrested, was a prank. But when he got home, he was handcuffed on his front lawn in front of his wife and two young, distraught daughters.
He was held overnight, had fingerprints, mugshot, DNA taken. During interrogation, detectives showed him a surveillance still of a shoplifter who stole 5 watches, asking if it was Robert. “No, this is not me,” he said, holding it to his face. “You think all Black men look alike?”
The privacy paranoid among us have long worried that all of our online photos would be scraped to create a universal face recognition app. My friends, it happened and it’s here: nytimes.com/2020/01/18/tec…
I'm not sure which is scarier/more desirable. An app that puts a name to a face in seconds, or an app that shows you all the online photos of you that you didn't realize were there. This app does both, but only law enforcement has access to it, for now.
When I first started looking into Clearview AI, it had a nonexistent office address on its website & one fake employee on LinkedIn, and no one from company would return my calls. But they knew about me and were monitoring for cops who uploaded my photo to their app.
A detective in Florida got a warrant to search a genetic genealogy database, including users who had opted out of searches by law enforcement. “That’s a huge game-changer,” said @ErinMurphysLaw. nytimes.com/2019/11/05/bus…
@ErinMurphysLaw Search warrants don't set precedent like a legal case does, but this does mark represent a change in how law enforcement is approaching these databases—and will likely spur other agencies to seek out similar warrants.
First-person adventure time: I’ve been cutting the tech giants out of my life one by one. gizmodo.com/life-without-t…
Because I’m a masochist, I started with the company I thought would be the most painful: Amazon. It was more than a boycott, @dmehro built me a custom VPN to block all things Amazon, including all sites hosted on AWS. gizmodo.com/i-tried-to-blo…
And if you’re not into ~words~ @myraiqbal has been capturing my struggles (and those of my poor toddler) on video.