A lot is written about metrics for a VC funded entrepreneur: burn rate, mos of runway, time to next funding, etc. I have bootstrapped multiple cos to 8 figures in revenue + invested/see into several more. What metrics matter for the bootstrapped entrepreneur? A thread…
Below are my "top 5" metrics + examples + tactics for an early stage company with little to no funding Note: these metrics can be used by VC backed entrepreneurs trying to stretch a dollar/be resourceful with cash. Let the countdown begin...
#5 - Debt capacity against assets/sales - one of the most important things we did early @ampush was we borrowed (factored) against our receivables. Back then, it was still pretty old school/sharky but today there are myriad of options like @getclearco, @AssembledBrands & settle
The important metric is: how big is your AR, Inventory or subscription revenue (whatever “denominator”) you are receiving debt against. And how much can you borrow against that? And what are your ongoing cash costs to fund operations?
e.g., If you have $100k in ARR with 70% capacity, you have access to $70k to fund cash costs. I recommend knowing this number offhand while only borrowing to fund profitable/breakeven operations (see #1 below) and not funding “risky initiatives” (see #2).
#4 - “True Cash” - another balance sheet metric. If you’ve never raised outside capital to have a slug of cash padding your B/S, your cash balance will be volatile. Collections matter. Payroll timing matters. When you send the check matters.
Even after you have working capital financing (see above), you’ll still see a cash balance that moves around a lot and IS NOT directly tied out to the profits of the business. So always know your “True Cash” number (this is not an exact metric).
It’s not retained earnings, it’s not cash. It’s most similar to the Quick Ratio: Cash + AR - AP - ST Debt. How much cash is “sitting” in the business?
Note: we operated ampush for several quarters or even years at a time while this number was NEGATIVE despite a large cash balance. Knowing that is the case and planning against it was important to decision making.
#3 - CCC. Cash conversion cycle. in days. If I spend $ today on inventory, ads, etc, how many days does it take for me to get my $ back? Say you generate $100 in profit per sale. You pay $25 day 1 for inventory and $25 day 2 for marketing, you get paid your $100 in 30 days.
Even though the sale is profitable, if you only have $50k to spend, you can only sell 1000 units before you run out of money and have to wait. The detailed equation is: CCC = Days of Sales Outstanding PLUS Days of Inventory Outstanding MINUS Days of Payables Outstanding.
The holy grail is a negative cash conversion cycle and it explains how Bezos took Amazon public with less than <$10M in VC raised! For a deeper dive on this topic, check out this awesome post by @jayvasdigital: jayvas.com/the-power-of-h…
To learn more about how Amazon STILL leverages negative CCC, read this: vox.com/recode/2019/8/…
#2 - Number of Initiatives per 10% of profit margin - this is a weird one but the 2nd most important. Consider for a second that your bottomline profit margin is “arbitrary” - you can target -20% all the way to +20%.
At $1M in sales, do you spend $1.2M or $800k? I believe that choice is tied directly to how many initiatives you are pursuing at once. It’s easy to convince yourself that you have to DO EVERYTHING and DO IT NOW. But...
In my experience, you can cut the bottom 20%+ of initiatives (which aren’t getting much attention anyway and are likely going sideways bc they are number 5/5 on everyones priority list) and still maintain (or even grow) your revenue.
In the $1M sales example, the diff between 20% and -20% is $400k annually or 3-5 people. Know how much each incremental initiative is costing you, cut down your initiatives until you are showing a solid profit and stay disciplined in only growing expenses when you grow revenue.
The easiest hack to identify the "cut list" is look at your calendar and the initiative(s) you are making the least time for, always skipping the meetings, that have emails piling up in your inbox you don't want to respond to. THEY ARE NOT A PRIORITY. Cut them.
Also build a system for investing ahead a bit (but within your chosen margin threshold) and get rid of the notion that profit and growth are at odds with each other. In fact, use the framework of initiatives must yield profit AND growth to make the cut in your priorities.
And #1...drumroll please… is: UNITS SOLD TO BREAK EVEN. With even $1 in profit per month, your runway is infinite. Know how many units of your product must be sold per month to cover your overhead.
The calculation: (Rev per unit - cost per unit)*Volume of units = Overhead + $1. Know that volume number and do all you can to hit that volume of sales/units before increasing overhead. At each level of overhead, know the units to breakeven.
For example, if you’re a SaaS business with $120 per month subscriptions at a cost per sale of $20 and you have 5 employees at ~$100k each + $100k in office/ads/other overhead. That’s $50k in monthly expenses. You need to sell 50k/100 = 500 subscriptions.
That's it, my top 5. Add yours here too so we can create an amazing repository for bootstrappers. Or share edits/feedback!
Please share this with a bootstrapped entrepreneur and follow me @jspujji for more goodies! And to read about my early struggles, check out:
If you are a CMO or marketer complaining about rising CPMs, you are outing yourself as a bad marketer. Short 🧵
FB and other platform CPMs are set by the marketplace bidding on impressions (what other companies are willing to pay). If your CPA is growing at the same/faster rate as market CPMs, it means your marketing is not improving relative to other marketers.
Consistently and rapidly testing TO find better creative, better LPs, better offers, etc is the only way to improve your yield per impression. And then your CPA should DECREASE even as CPMs INCREASE.
Do yourself and spend 5 mins watching this TED talk by my friend @RicElias. The 3 things he learned while his plane crashed never get old... 👇🏽ted.com/talks/ric_elia…
1. What would you get done that you’re waiting on because you think you’ll be here forever?
2. How would you change your (most important) relationships and the negative energy within them?
This thread is for first time entrepreneurs who are struggling. It is 11 years ago.. 6 mos after leaving Goldman Sachs to bootstrap, work 100+ hour weeks, we launched @ampush. After 3 days and $10k spent in ads, we had generated <$500 in revenue. In short, we had failed...👇
First, what was the biz? We found potential students for online universities by buying search ads that went to our "matching engine." If we paid $1 per click and 5% of clicks matched, our cost would be $20 and the schools would pay $40. We would print $, right? wrong!
Our conversion rate was closer to 0.1%. We were F****d. But how could that be? Our financial model said we'd print $, we built keyword scrapping tools, we had a unique bidding framework from "wall street", our matching engine was built with super slick javascript...
In this podcast: What is the biggest mistake in customer acquisition... I have seen inside the mktg orgs of 250+ startups over the last 10 years. It has nothing to do with FB ad creatives, GOOG keywords or LP optimization.
Here's the concept: every biz has a “revenue event,” the moment the cash register rings. E.g., For Zynga, it’s when virtual gold is purchased, for DSC, it’s when you enter your CC, for Rocket Mortgage, it’s the CLOSING of a loan, for a SaaS company, it's when the bill is paid
I believe all customer acquisition (and arguably the entirety of the business) starts by identifying and deeply understanding this revenue event. Everything prior to the revenue event is your marketing, everything after the revenue event is retention.