Simon Wardley Profile picture
May 19, 2021 39 tweets 10 min read Read on X
i.e. the traditional are those who believe the future of work is office based and strongly dependent on procedures whilst the next generation are more biased towards remote work and the use of guiding principles ... you will then find ...
... the traditional are far more biased towards learning via in person lectures with experts whereas the next gen are biased towards remote learning with "live" scenarios and gameplay ...
The traditional are far more ouput driven whist the next generation focused on outcome ...
The traditional are all about powerful and charismatic leaders, hiearachy and top down direction whilst the next generation are more distributed leadership, non hiearchical and swarming of people ...
The traditional see decline in their future, the next generation see growth ...
... and before you ask, no it's no a size thing. Select for companies over 1,000 employees and the differences are there as well ...
So, the point about the table is simply this ... there are two populations out there - the Traditional and the Next Gen. Your company is probably somewhere between those.

Over time, you will become more Next Gen like, we all will ... or we will decline.
It's no different to what happened in 2011 ... oh, I know there's a mad rush to go all DevOps today but those companies are being led by the hopeless. Should have been doing that a decade ago.
So, it's the same with the new table ... I expect some to recognise themselves in the next generation whilst the majority become confused, defensive and even dismissive about points. The "that's just startups" line will be common. For them, I'll just say ... see you in a decade.
In a decade we will know whether we can use population studies to identify changing characteristics in organisations and whether the corporate corpus is an evolving creature. This will be the third test of this, each becoming more defined, more precise.
X : Thoughts on returning to offices?
Me : Hmmm, "powerful" and "charismatic" leaders concerned over loss of status symbols and other instruments of power demanding the workforce return to the office in order to re-establish this but promoting this as all about some other reason?
X : Not a fan?
Me : It's an opportunity to evolve. I think it's daft to make a mad dash for the past.
X : What about a hybrid model?
Me : Office first and Remote first are hybrid models, it's a question of balance. It's not Remote Only but Remote First.
X : Does this imply only weak and characterless leaders can federate decision-making and authority?

Me : No. What it says is that traditional orgs identitfy with a powerful and charismatic leader in a hierarchical, top down structure ..,
... whereas the next gen have more distributed leadership i.e. it's not one powerful and charismatic person, the leadership can be transient or multiple people and they operate more in a swarm focused on outcomes and driven by principles.
X : What is causing the changes?
Me : Ah, we mapped this out before the survey. Connectivity is behind much of this but I'm not sure "cause" is the right word.
X : Explain.
Me : What may well be happening is that human nature at a society level is re-asserting itself ...
... i.e. our concept of leadership is itself a very artificial construct that has been placed and reinforced in our society e,g, every mob needs a leader. Well, that's a nice circular justification for the role of leader.
Which is why things like WSB / GameStop are more interesting than just a crowd of "little" people take on "big" hedge funds ... it's actually a pointer to a new form of leadership. It has purpose, direction, a fluid form of structure, principles, rituals but no actual leader ...
... or at best transient forms. Yes, the PR firms and others try to create / manufacture a leader (which you need to destablise a collective) and where they can't they turn to the usual "shadowy leaders in dark smoke filled rooms" concepts.
It's quite amazing to observe, it even has its own symbols and stories - Diamond Hands - and from a hedge fund PR perspective it's a nightmare. How do you kill a collective which has no leader or won't identify with one but has all the beneficial characteristics of "leadership".
X : You might be conflating management with leadership. It’s nice when managers have leadership skills. It’s perfectly fine if leadership arises within the team more organically too.
Me : You maybe conflating leaders with leadership.
X : You need a leader to make things happen.
Me : Explain that to the hedge funds who lost tens of billions against WSB / GameStop. Try "the loss isn't real, they don't have a CEO, Board and layers of executives" ... see how that works for you.
X : You've identified two discernable populations and chosen names that frame your conclusions (tut);
Me : Yes. Two different populations and I've chosen a direction based upon their beliefs on the future. That was my call. I could be wrong but let me get burned by that choice.
Me : It was the same in 2011, two different populations and yes, I framed the direction based upon their beliefs over the future. I made that call as well. Let get me burned for that one as well, if I was wrong.
X : What does leaderless leadership mean?
Me : It's a different form, away from an archetype of heroic leader. It could be many, transient or even a different role - more nurturing / gardening / servant - concept. It's one where it becomes difficult to identify who the leader is.
X : Can leaderless leadership help form sustainable and productive collectives?
Me : These are all novel heading towards emerging practices ... so at best we can point to prototypes - Burning Man, Buurtzorg, WSB, Masks4All, Holocracy ... no-one has the answers yet.
X : How do you think leaders will respond to the concept of leaderless leadership?
Me : It depends upon them. I'm expecting quite a few vociferous reactions.
X : Your table is making me aware of some things I hadn't seen before. It's making connections.
Me : Interesting. Is it making you question?
X : Yes.
Me : Good. That's encouraging.
X : Is leaderless like serverless as in there are still servers?
Me : You just can't identify who the servers are?
X : Are you talking about people or machines now?
Me : Yes.
X : What timeframe for these changes?
Me : My best estimate is that the changes will become more clear over the next decade.
X : Is that from the survey?
Me : No, that was a targetting system I built in order to be able to create the survey.
X : Where did that come from?
Me : Maps, changes of meaning and a network of human sensors.
X : Social media, collaboration and networks are critical for these changes on leaderless leadership?
Me : Yes. Getting back into the office is more than just office space, there's a whole world of power wrapped up in this. We have some challenging times ahead.
X : So, there is no leader?
Me : No. The leader is transitory i.e. it's constantly changing. You can't say "this person is the leader" as it'll vary from moment to moment.
X : How do you do this?
Me : Those practices are novel / emerging. We don't know how to "do it right" yet.
X : Holacracy?
Me : Those are prototypes, experiments in this space. From what I have so far, it seems the principles are critical along with awarness being a function of everyone.
X : What principles?
Me : Good question. I suspect you will not only need all of these in place but there are a few additional higher order principles that I'm currently trying to map out as a best effort ...
... it's a bit like the whole pioneer, settler, town planner structure. It only works if you have almost all the principles above in place. I suspect we will get to a stage of working out all the additional principles we need to allow this new form of organisation to emerge ...
... at the moment, I can only say that there are two populations, one is experimenting in this direction and ... well, like most experiments there will be hiccups along the way. The other population is ... well, stagnating in the past? It's not very happy anyway.
X : If we don't know how to do this right, why not wait until we do?
Me : That was a common response to the last table created in 2010, published in 2011. We should wait until we do know hence all the clamour today to go DevOps. Hint, all the advantage of this has long gone ...
... in fact, I hate to disappoint you but in many of those now starting their DevOps journey are just investing heavily into building the new legacy. You should be focused up the stack i.e. serverless / FinOps etc. All I'm trying to do is point where you should focus now.

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More from @swardley

Dec 1, 2024
X : What is the deep state?
Me : Depends. You have various conspiracy theory forms and then there's the general term used to describe networks of power operating outside traditional democratic processes. This includes the influence of corporate interests, financial bodies, think tanks, wealthy individuals, lobbysts firms and institutions on government policy. Why?
X : Is Trump going to war on the deep state?
Me : I suspect you'll find that Trump brings his own corporate interests, financial bodies, think tanks, wealthy individuals, lobbysts firms and institutions that will have influence on government policy outside of the normal democratic process.
X : What does that mean?
Me : It means the deep state doesn't usually go away, it just changes i.e. a different group have influence. Unless Trump is planning on a radical program of transparency. Now, that would be interesting. Never seen Trump as a transparency champion.
Read 18 tweets
Nov 30, 2024
X : Did you research healthcare investment?
Me : Back in 2023. A group of clinicians mapped multiple perspective of healthcare - including AI, clinical decision making, healthcare value chain - then we used those to determine where to invest from a societal and market benefit. Image
Me : ... from the table, if your focus is on society then your priority for investment should be measurement of health outcomes (against Patient Reported Outcome Measures) and sharing of medical data. If you're after market growth then try personalised medicine and preventative healthcare.
X : How do you produce those tables?
Me : Pick a field ... like healthcare. Ideally get 40-60 people together with experience i.e. clinicians. Ask them to write down post-it notes of what matters ... Image
Read 11 tweets
Nov 29, 2024
X : What is the most essential skill for AI in the future?
Me : Critical thinking in humans. Alas, we don't usually teach this at school because we're too focused on producing useful economic units.
X : Useful economic units?
Me : Turning humans into automatons for the workplace.
X : Do you have evidence for this.
Me : I took a group of educational consultants, academics and teachers in 2023 and mapped out education from multiple perspectives ... purpose, micro-credentials, asynchronous & synchronous learning, learning models, social learning ...
... we then used the maps to identify where to invest for both societal and market benefit. We then aggregated the results, into the table attached.

If your focus in on societal benefit, then invest in lifelong learning and critical thinking. If your focus is on making money then invest in educational AI and digital access.Image
Read 26 tweets
Nov 7, 2024
It amazes me that the most important metrics (lines of code, story points, cycle time, devex satisfaction) in development are the two that are never discussed, let alone measured ... mean time to answer (mttA) and mean time to question (mttQ).
Whenever we start with building a system or managing a legacy environment, we need to ask questions and get answers. Those are skills which can be hindered or supported by the toolset around you ...
... in the very worst cases, engineers are forced into reading code to try and understand a system. Upto 50% of development time can be spent on reading code ... a process we never question or optimise. That is madness.
Read 13 tweets
Sep 26, 2024
X : Thoughts on a return to office policy?
Me : It happens for two basic reasons:-
1) loss of status symbols (top floor office etc). Many execs need these to say "I'm the boss"
2) headcount reduction (i.e. people will leave) due to a weakness in the finances.

Why?
X : What about productivity and innovation?
Me : Those are "reasons" given but they're all bogus and don't stand up to scrutiny. However, there is a third.
X : Colloboration?
Me : Stranded assets - offices etc. No exec likes looking at an empty building they spent £300M on.
X : Basically - status symbols, weaknesses of finances and political capital?
Me : Sounds about right.
X : Did you see Amazon has a return to office policy -
Me : Oh. That's concerning.geekwire.com/2024/survey-by…
Read 11 tweets
Sep 9, 2024
X : Our strategy doesn't align with our business.
Me : How do you mean?
X : We create these strategy documents but they never really get implemented as the day to day business takes over.
Me : That's common. Can I ask a question?
X : Sure
Me : ...
Me : Do you map?
X : I've heard of your technique but we don't use it.
Me : Ok, so your business operations is not based upon a map of the landscape?
X : No
Me : And your strategy is not based upon a map of the landscape?
X : No
Me : What made you think they would align?
X : They are supposed to align and we wrote our strategy on our understanding of the business.
Me : Your wrote your strategy based upon stories. There's no means to create a consensus of your landscape, to challenge what your are doing. There is no mechanism for alignment.
Read 10 tweets

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