Broadband policy isn't the most important policy question we face, but it is in many ways the most FOUNDATIONAL one. The lockdown showed us that good broadband is key to civics, politics, education, health, family life, romance, and employment.
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Unfortunately for America, governments have treated broadband as a glorified video-on-demand service (at best) and a pornography distribution system (at worst).
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American lawmakers sat idly by as cable and phone companies divided up the nation into non-competing territories, leaving Americans with some of the slowest broadband at the highest prices in the country.
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To the extent that they treated this as a problem, the "solutions" they offered were all predicated on the idea that monopoly telecom profits should take precedence over fast, reasonably priced, universal access to broadband.
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Rather than breakups, or merger scrutiny, or municipal fiber, US lawmakers and regulators offered industry subsidies, tax breaks, deregulation - and state bans on cities offering municipal broadband, even in places that the monopoly carriers refused to serve.
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Implicit - and often EXPLICIT - in this failure was the theory that the cable and phone companies were terrible because the industry was Just Hard and America Is Different, and that the terrible state of affairs had nothing to do with monopoly.
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A post by @stopthecap reveals the hollowness of this proposition, showing that people who live on opposite sides of the street can see $40/month difference in their broadband bills, based on whether @GetSpectrum has to compete for their business.
Beyond monthly rates, the post breaks down a whole string of ripoffs that Charter visits upon its monopoly customers, like $200 installation fees - while someone a block away pays only $50.
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When @arstechnica called Charter on this, the company responded that its pricing is "affected by several factors, including 'location.'" Uh, yeah - because people in some locations have options, while others don't.
Obviously, this is no surprise. When Frontier went bankrupt in 2020, its mandated disclosures confirmed that the company's internal accounting treated the 1m people who had no alternative as an "asset" because they'd pay more and settle for less.
As @KarlBode writes on @Techdirt, the cable operators' use of "contract length, promotional rates, and fees" obfuscates some of the ways that monopoly gets exploited, the truth isn't that hard to see.
But maybe the lockdown will reverse American complacency on broadband monopoly. Biden's FCC Chair @JRosenworcelFCC has issued a public call for your horror stories about your experience with broadband.
ETA - If you'd like an unrolled version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
2003's PRISONERS INVENTIONS is an underground classic, a high-stakes precursor to MAKE Magazine, combining ingenuity, adversarial interoperability, and user-centered design. After 13 years out of print, @halfletter's published a new, expanded edition.
If you'd like an unrolled version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
Prisoners' Inventions was created by Angelo, a pseudonymous, long-serving incarcerated American who entered into a collaboration with the Temporary Services collective, who both published Angelo's work and staged multiple gallery showings of his work.
It's (mostly) great that Big Tech monopolies are FINALLY facing regulation.
There are two bad things about monopolies:
I. They cheat their customers and suppliers because they know they're the only game in town, and
II. They use their money to legalize harmful practices.
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Here's a Type I example of how Google uses its monopoly power to cheat: Google controls the ad-tech market they rig it in their favor - they represent both buyers and sellers, and they compete with them, and they advantage themselves.
But Google's ad-tech stack also has a Type II monopoly abuse: the ad-targeting systems Google sells are extraordinarily, harmfully invasive. They get away with this privacy abuse because they convert the money they get from rigging the market to lobby against privacy laws.
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Today, @propublica published the first in a series of blockbuster analyses of leaked tax data from America's richest billionaires - some of whom have lobbies for higher taxes on the rich! - showing that the true tax rate for billionaires is 3.4%.
These records - which include tax data for Elon Musk, Warren Buffett, Jeff Bezos, Michael Bloomberg, George Soros, Carl Icahn and others - reveal that it's not just sneering boasters like Trump and Helmsley who avoid the tax the rest of us pay - it's the whole cohort.
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While #DigitalFeudalism is practiced by many Big Tech companies, Apple pioneered it and is its standard-bearer. The company rightly points out that the world is full of bandits who will steal your data and money and ruin your life, and it holds itself out as your protector.
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Apple is a warlord whose fortress has thick walls and battlements bristling with the most ferocious infosec mercs money can buy.
Surrender your autonomy by moving to Apple's fortress - where they choose your which apps and where you get repairs - and they'll defend you.
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This arrangement (which should really be called "digital manorialism" because feudalism involved providing men-at-arms to the monarch) has the same problem as all benevolent dictatorships: it works well, but fails badly.