Thread by @cnnphilippines

PLDT big boss Manny Pangilinan delivers his last speech holding the telco giant's top posts in its annual stockholders meeting: At the end of this meeting, I would've discharged my final duty as president and CEO | @pplmanuel

@pplmanuel Pangilinan named PLDT chief revenue officer Al Panlilio as his successor | @pplmanuel

@pplmanuel Pangilinan: I look forward to a PLDT which earns the respect of its peers in business, interest of investors and patronage of our customers and communities | @pplmanuel

@pplmanuel Incoming PLDT president & CEO Al Panlilio says he "humbly" accepts his appointment as the telco giant's chief: I admit I have big shoes to fill. The bar is so high and I'm honored to follow the most remarkable leader | @pplmanuel

@pplmanuel Incoming PLDT president & CEO Panlilio thanks Pangilinan for further elevating the telco giant's operations under his helm: I resolve to build upon your legacy | @pplmanuel

@pplmanuel Incoming PLDT president & CEO Panlilio: If there's 1 area we should be world-class in, it's customer experience. There are a lot of efforts to improve customer care, simplify the way we work across organizations to simplify how we serve customers | @pplmanuel

@pplmanuel Incoming PLDT president & CEO Panlilio: There's a lot of work to be done. Customer experience is a big word but it's something that should be ingrained in every PLDT-Smart employee | @pplmanuel

@pplmanuel PLDT chief legal counsel Atty. Marilyn Victorio-Aquino says they're closely monitoring proposed amendments to Public Service Act, Foreign Investment Act | @pplmanuel