Thread by @Finstor85

I did a thread on #Newgen already so if you are new to this space, pl go through previous thread before you continue with this one. Here it is -

https://twitter.com/Finstor85/status/1348286268992606209?s=20

I am super bullish on this space. We covered #Newgen & its context for growth previously, but the story is only emerging. There is not much coverage on the low-code space yet. People do understand tech/IT, but low-code is new to people in India, but globally it isn't the case.

SAP recently acquired AppGyver which is in "No-Code" segment. However, SAP acquired it as a value addition to its "Low-Code" offerings. So that's a clear sign that SAP is very bullish on "Low-Code" segment. We did discuss briefly about it in initial thread.

So what is "Low-Code" & "No-Code". Low-Code platform offers tools for non-programmers & non-tech people to drag/drop, write basic code and build software very quickly. No-code means the platform offers install & use tools.

Low-Code allows limited customization in the integration aspect. No-code platforms allow almost no customizing.

SAP ECC/HANA: Highly customizable, bulky
SAP RISE: Offer low-code, rapid deploy cloud capabilities
Wordpress: Low-code
Shopify: Low-code

Basically, you can build a whole new product by combining multiple low-code tools together.

For e.g. you can use Stripe to integrate payments, Mailchimp for subscription, WooCommers/Shopify for e-commerce, CloudFlare for security & CDN, and build a whole business with these low-code / no-code tools.

As developers, we understand abstraction pretty well. Low-Code is nothing but another abstraction that allows you to setup, deploy, and use in very quick time.

Low-code tools are faster to start with, but not very customizable. Also data control can be limited given GDPR regulations. Feature limitations will be very common.

Low-code platform can quickly become a drag if you don't find the right fit for your need. Once your business out-grow features offered by low-code platforms, you are forced to completely re-write & that will be very expensive.

So how does low-code platforms fit in business? If you envision business as a cube, the edge/fringe is where you must use low-code tools. Nobody wants low-code/no-code solutions to be core or backbone of the business because the technical debt can spiral out of hand soon.

Gartner says- Majority of Technology Products and Services Will Be Built by Professionals Outside of IT by 2024

gartner.com/en/newsroom/pr…

Similar views by Vulturebeat - venturebeat.com/2021/06/14/80-…

But is that really the case? I don't think so. Low-code cannot be a solution for all scenarios. Businesses are getting complex day by day & it is just not realistic to accept low-code platforms will eat up developers for lunch.

Low-code tools can become maintenance headache if not handled well. Low-code cannot handle complexity. Basically, I don't believe in the hype of low-code at all. But I see it promising as well at the same time.

Developers build software carefully with key things in mind - Ease of maintenance, lean/scalable performance, ease of upgrade, low down times etc. Low-code offer no such thing. You have to believe that company that offers such tools have carefully thought through on these points.

Coming back to #Newgen, if you carefully look at their product portfolio on low-code space, you'd notice our thought process validated precisely.

Newgen's Low-Code offering 1 - newgensoft.com/platform/busin…

The low-code RPA solution by #Newgen is aimed at freeing up your key users from doing mundane tasks and letting them put time to better use. Note that this is an edge-function, not core.

Banking use-case: Account Opening, Compliance & Reporting, payments etc
Insurance use-case: New business, Claims classification, Policy servicing etc
Healthcare use-case: Contract & servicing, handling issues & complaints etc
Other user-cases: Contract Lifecycle management etc.

Newgen's Low-Code offering 2 - newgensoft.com/platform/busin…

Process modeling to enables rule based decision making for edge functions. Data extraction through OCR/Barcode recognition, and document viewer integration etc. Note that this too is an edge-function, not core.

Newgen's Low-Code offering 3 - newgensoft.com/platform/busin…

This is a template based UI building & not a UI development really. It offers point & click UI design. Since use-case of these tools are very specific, you get extremely high performance.

Create forms, request submission, claim forms, etc. through these templates. You can customize whole screen by dragging/dropping certain widgets or save it to reuse in future. Again, this is an edge-function, not core.

Newgen's Low-Code offering 4 - newgensoft.com/platform/busin…

BRM is very efficient solution for e.g. in case of Banking/Insurance companies to check credit score, check credit card eligibility, Set credit rules, lend automatically if rules are met. Again, this is an edge-function, not core. Frees human capital!

Newgen's Low-Code offering 5 - newgensoft.com/platform/busin…

Case document creation, contract document generation based on rules, terms etc. Use case data, set tasks, integrate documents, forms, to-do lists, and generate visuals in real-time. Manage full lifecycle of case. Again, an edge-function, not core. Frees human capital!

There more offerings - Process Management, Process Insights, Reporting & Analytics which are again for edge applications, not core.

Basically, Newgen empowers your core functions by takin care of your edge-functions & bring in automation wherever necessary & wherever logical.

A lot of low-skill level, mundane, admin type work will be taken up by such low-code / no-code solutions. It is very high time people upskill to ensure they are not caught on wrong side of things while the adoption of low-code rises

The future will be hybrid - 60% core development with 40% built using low-code.

#Newgen is interesting, but remember, it is operating on the edge of the business. Of course, there could be some offerings in the core too. I am not going into that aspect right now.

Global trend is low-code / no-code companies are good acquisition targets for big companies like SAP/MS/Google.