Trust in the news has grown, on average, by six percentage points in wake of Coronavirus pandemic.
Across 46 markets, 44% say they trust most news most of the time (back to 2018-levels).
No similar growth for news on e.g social means the "trust gap" with platforms has grown 2/9
Most news media saw a surge in audience during pandemic and lockdowns, but can they retain that audience as situation evolves?
We looked at how many brands have a significantly higher reach in early 2021 than early 2020, and find more trusted brands have often done better. 3/9
Despite trust gap+concerns over misinformation, distributed discovery is growing ever more important as the pandemic has accelerated the move to more digital, mobile, and platform-dominated media environment.
Just 25% say going direct is their main way to access online news. 4/9
As Facebook, while still important, is less used for news, a slew of other platforms are growing in importance.
But on growing networks such as TikTok, Snapchat, and Instagram, influencers & alternative sources seem to command more attention than mainstream media+journalists 5/9
There is some increase in payment for online news in a few rich countries.
But the overall percentage of people paying remains low.
Annd in most countries, large proportion of digital subscriptions go to just a few big national brands, reinforcing winner-takes-most dynamics 6/9
Thus, while platforms and some, often big, publishers are doing well, many commercial news media are struggling.
Do the public know, do they find it concerning, and do they want government to step in and support?
Our data suggests that the answers are "no", "no", and "no". 7/9
Beyond this, proud to be able to include more countries in the Global South this year.
Online polling necessarily limited but we can all learn a lot from countries where news media have long faced political attacks, financial precarity, & users oriented towards mobile+social 8/9
Even as the % who say they get news via Facebook continues to decline, a range of other social, video, and messaging platforms are growing in importance for discovery, many focused on on-site video, visuals, and more private experiences. Challenging environment for publishers 2/9
Generally, many of our respondents say they find it at least somewhat easy to tell trustworthy and untrustworthy news and information apart on various platforms, but there are real differences, with more concerned about how to navigate information on e.g. TikTok, X, Facebook 3/9
What might an AI-mediated information ecosystem look like?
Shuwei Fang @OpenSociety & @StructStories asked for scenarios. Mine, on interplay btw AI pragmatism, AI experimentalism, & AI incrementalism, draws on @risj_oxford research & more
My starting point? Public uptake will be one of the most important driving forces shaping the AI-mediated information ecosystem and, by extension, journalism & news media’s place in it. Demand is sometimes overlooked in discussions that tend to focus on actors on supply side 2/14
Extrapolating from public approach to previous digital technologies a likely approach might be "AI pragmatism", combination of (a) abstract concern about impact, (b) scepticism towards many of the institutions using AI, & (c) a practical appreciation of many AI applications 3/14
AI cannot reliably identify false news (let alone lies), despite what sales reps and boosters may claim. Too many false positives, false negatives, issues of bias, (let alone perceiving "entire meanings")
Because so much of the most potentially consequential misinfo, including false news and lies, is fundamentally political, there is real and perceived conflict of interests when govs' want to play role as arbiters of truth.
This is even more pronounced in low-trust contexts. 2/4
For years, experts have argued govs' and public authorities' most constructive role is indirect - convening whole-of-society responses and providing funding for independent fact-checkers, journalists, researchers, civil society
Second, what is crucial is not volume but influence. As @hugoreasoning and others have pointed out, attempts at mass persuasion mostly fail! . But one thing that often influence people is elite cues from politicians they support 3/7press.princeton.edu/books/hardcove… cambridge.org/core/books/nat…
Beyond inadverdently disseminating disinfo bcs of business-as-usual editorial practices, there are also parts of the media (e.g. some pundits, broadcast hosts) who are parts of what @sobieraj called "outrage industry" - even when working for news media global.oup.com/academic/produ… 2/6
Whether as sources (for news reporters), guests/subjects (for hosts and pundits), or important users and advertiseres (for platforms) - or just doing their own thing - some domestic political elites sometimes contribute to mis- and disinfo problems academic.oup.com/book/26406 3/6