this is a wild dynamic that shows up in so many of these testing studies re: housing discrimination. In these cases, "testers" pretend to be looking for a home or a house to rent, and the property managers are often *nice* to the tester they have no intention of ever renting to. 
a few years back, Urban Institute did a study like this, where they sent "testers" to inquire about homes to rent/buy. They sent white testers and testers of color, w the same financial credentials. They did this thousands of times across more than two dozen cities in the US.
Black, Latine, and Asian American prospective renters/buyers were shown far fewer homes than the white folks who inquired. The brown testers were more likely to be told units weren't available; the white folks were also offered lower rent. But the interactions were *nice.*
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