Simon Wardley Profile picture
Jul 2, 2021 22 tweets 5 min read Read on X
This is so fascinating but for all the wrong reasons ->
When you look at next generation behaviour then being influenced by something other than the executive circle is an encouraging sign, however the structure of the next generation is firmly towards remote work ... Image
i.e. the office is the last bastion of a centralised mentality and our communication mechanisms have changed to the point that such a mentality is no longer fit for the modern age ... still ...
... it won't go quietly. It'll take a long time. There are issues of power and status wrapped up in the ideas of the office / HQ which will create inertia to change and there are niches where it will be required. The isolation economy (caused by COVID) accelerated it ...
... but there are many that will want to recreate the past. From an organisational perspective it is better to adapt but most organisations don't run on what is best for the organisation, they run on what is best for the executive.
X : We did a survey and ...
Me : Ah, the problem of surveys across multiple distinct populations and the use of average. To put it bluntly, the next generation are remote first, the traditional are office first and the wider group are more mixed across all ... Image
... now this question was a separation question (i.e. one used to divide the populations) but the populations are statistically distinct across 20 other characteristics (the table far above, 2021 next generation behaviours).
X : And?
Me : Well ...
... we know the next generation represent the future state that we are evolving to but if you survey and just ask the question without dividing the populations then it's easy to come to a conclusion ...
... that the future is hybrid or (with sampling bias) a conclusion that the future is office based. Averages across distinct populations are never very helpful. Good luck with that.
X : So, what would you recommend?
Me : Adapt. The world is different. Stop trying to force things back into the past. The office is the past.
X : Will that happen?
Me : Did I mention inertia from power and status? Expect a lot of execs to try and push staff back into the office.
X : Are you saing execs are daft?
Me : No. I'm saying that power, status and self interest are powerful forces. I think you're assuming that execs run organisations for the benefit of the organisation. I would question that.
X : Who is good at this?
Me : Knowing which way the winds of change are blowing? Microsoft swooped on GitHub ($7.5bn ) and Bethesda, attempted to buy Slack (bought by Salesforce for $27bn ), Discord ($10bn ) and Amazon has acquired Wickr ... Microsoft and Amazon ...
... both understand the importance of communication mechanism in future structure. However, there are many interesting companies for different reasons. One of my favourite is Haier. As CEO Zhang Ruimin said "It’s now time for every employee to be his or her own boss”.
X : Some of these changes were pre covid.
Me : All of the changes were. The isolation economy is just the accelerator to what was already happening. It means people have had less time to prepare for the changes. A slower pace has benefits.
X : Such as?
Me : Retirement.
X : How long will this take?
Me : Depends upon competition in your industry. High barriers to entry, poor competitors (i.e. no guiding principles, procedure based, hierarchical, no situational awareness etc) combined with inertia (power, status) then many many decades.
X : I thought you said the isolation economy was an accelerator?
Me : It is.
X : But you're still talking decades?
Me : For some. Fundamental shifts in management thinking normally take 30-50 years. Retirement is such an important part of this ...
... the changes are going to create some real internal conflict.
X : Recommendations?
Me : Depends upon context. General rule?
X : Yes
Me : Find women in your organisation who've been building guilds (i.e. World of Warcraft / EVE online) and fast track them to exec positions.
X : Why women?
Me : You wanted a general rule. Representation and diversity are far more important than many imagine in this new world. You need to quickly move towards a more inclusive environment and that means overturning past privilege. This is an opportunity. Take it.
X : So, don't return to the office?
Me : It's the wrong move.
X : What are the new practices in this new world?
Me : Oh, you'll hate this. They are emerging. It'll require some experimentation or alternatively you can wait until they are well established and all advantage has long gone. Image
X : So, what do we do?
Me : Find the areas that are most advanced and established in those practices and bring them to your space. I didn't pick WoW / EVE online at random. That is where the practices are most established. Look at groups on discord etc.
To be blunt, your future leaders aren't to be found studying MBAs ... they are currently creating highly motivated and remote collectives to battle elves or aliens or build civilisations. These are the best executive training grounds that I know of.

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More from @swardley

May 9
dX: How do you deal with strategy?
Me: First, we need to answer the Where question, which depends a lot on the what and why.
dX: And?
Me: Ok, some very simple steps ...
Step 1: Visualise your environment. That means getting people to discuss, collaborate & challenge in order to create a "good enough" map of your environment. Should be a couple of hours.
Step 2: Look at what's changing which is competitor moves, your moves & economic patterns.
Step 3: Using the map, determine where you could invest/focus on. You're not making a decision yet, you just want the options. By now, you could have spent four hours on the exercise.
Step 4: Decide where you should invest i.e. look at the options using why & what
Read 8 tweets
May 5
Those born in the 1890s experienced electrification, telephone, radio, television, nuclear age, penicillin, two world wars, commercial flight, computer age and a moon landing. By the 60s we had AI, VR and 3D printing.

Today, we have the internet / www and have improved stuff.
Is it me, or is human progress slowing down? Great breakthroughs, moments of change, and radical transformations seem like a thing of the past. What we call "revolutions" in industry today seems mostly a marketing slogan.
If you think back to 1957 and the Mark I Perceptron machine that was built at Cornell, then consider the changes in the previous 60 years ... you can't help but think they would be bitterly disappointed with how slow we have progressed in the following 60 years.
Read 17 tweets
Mar 25
No surprises, this was clearly signalled back in 2015.

During this decade has the US disentangled its reliance on China in the semiconductor industry?

I'll let you guess.
We will be entering a phase in which the US high-tech industry (including the military complex) is highly dependent upon China, whilst China is not dependent upon the US.
For those who doubt how clear the intentions were ... go read Made in China, 2025.

China's government made its intentions evident in 2015. The US sabre rattling of sanctions reinforced that purpose whilst the US essentially continued with a misguided "market knows best" policy.
Read 5 tweets
Mar 5
A couple of prompts with Claude 3 creates a Wardley Map for economic sovereignty in the defence space.

Not bad at all -

On par with political, military and defence folk I've spoken to. I'm also finding I can have a reasonable discussion about mapping with Claude 3.onlinewardleymaps.com/#clone:XvHskIi…Image
It's not perfect but it's not bad. There's more I want to interrogate Claude over ... i.e. the link to secure sourcing, the positioning of some components etc. But it's almost good enough that I can start a discussion over strategy and investment.
Anyway, upshot is that Claude 3, from my perspective, has left ChatGPT4 in the dust. Of course, I'll use Claude, ChatGPT, and Gemini to cross-compare for now but if I do start building anything more complex then the obvious path is AWS Bedrock which gives me Mistral etc.
Read 15 tweets
Feb 28
dX: What is the single most significant problem facing AI today? Safety? Lack of skills? Inertia?
Me: Overinflated expectations by the business.
dX: You don't think AI will become widespread?
Me: Of course, it will; industrialised components are rapidly becoming cost of doing business. Don't confuse that with expectations. There will be an awful lot of disappointed businesses hoping it would create some advantage.
dX: I don't understand.
Me: Imagine you're just finishing off your plan for how AI will revolutionise your business. Six months for budget approval, one year to build team, 18 months to deliver something ... that's 3 years from now. Any advantage you thought of is long gone.
Read 9 tweets
Feb 16
For those who don't know, I'm working increasingly on and with Glamorous Toolkit - ... I have become fascinated by our willingness to blame humans for problems that are created by our toolsets ...gtoolkit.com
... I saw this last night at Cloud Camp. Apparently, the issues with understanding, explainability and observability in AI are down to humans' inability to deal with complex environments... no, they're not. The problem is with the tools and the type of tools we are creating ...
... we've imported concepts from a physical world where tools are constrained by physics - hence a hammer is a hammer, a drill is a drill - into a world without such constraints. Rather than building contextual tools, we've built constrained tools.
Read 7 tweets

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