Your company might have a subtle culture problem when:
1/

The CEO regularly spends more time at all-hands criticizing competitors than on your company’s mission, customers, strategy, and goals
2/

OKRs & targets are viewed as a valid reason not to do something that is otherwise agreed as clearly the right thing to do for customers and for the company
3/

Scope hoarding is accepted as a normal & expected behavior of managers
4/

Ladders, levels, and performance reviews are actually driving important decisions around what to build, who builds it, and when it gets built
5/
Managers regularly criticize other teams & functions as being clueless & incompetent while maintaining that their own team is perfect and is in fact what’s keeping the ship afloat
6/
There is an implicit but clear functional hierarchy, such that the degree of rigor required to get your ideas heard & accepted is inversely proportional to the relative importance of your function
7/
It is common for people to nod yes in the room where the decision is made, and then work to sabotage said decision outside the room
The presence of one or more of these problems doesn’t mean that your company will fail. In fact, it could still be spectacularly successful financially. Question is can it be even more holistically successful without it? The answer might not be yes, but it’s worth mulling over it
And luckily as an employee, these days there are many fast-growing companies in silicon valley & elsewhere without these culture problems. So *if* you feel like changing things up, look around for earlier stage companies & you might just find a better fit.

All the best to you!

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More from @shreyas

8 Jul
Clear product thinking is essentially about telling the proxy for a thing apart from the thing itself.

Remind yourself & your team this:
The proxy is just a proxy. It is not the thing itself, it is not the end goal

By all means *measure* the proxy, but don’t *manage* the proxy.
Here are some examples:
[proxy] – [the thing]

Metrics – Mission
On-time launch – Team execution
MAUs – User appeal
DAU:MAU – User value
NPS – Customer satisfaction
MoM Growth – Sustainable traction
Exec feedback – Quality of insight
Q3 execution – Q3 results
Launches – Impact
What gets measured gets managed, and therein lies the problem.
Read 6 tweets
6 Jul
🗓️Recap of June 2021 content (top 10)

Impact vs. Recognition
Incentives
ROI vs. Opportunity Cost mindset
Product Sense teardown
Context
Radical Delegation
Amateur / Pro product leaders
Recommendations
Scaling, for Visionary founders
Courage

Thread👇🏾
1/
Things that make an impact vs. things that get you recognized
2/
Incentives speak more truth than plans
Read 16 tweets
3 Jul
How can you evaluate the caliber of people at a company before joining it?

Here are 10 tips:
1/

Quality of their interview questions. Pay particular attention to their follow up questions. The quality of an interviewer’s follow up questions is a good indicator of rigorous thinking. Did they just ask obvious follow up Qs or insightful ones? Did they make you think?
2/

Overall rigor of the hiring process. If they aren’t rigorous when hiring you, if the process to get an offer seems “too easy”, they will do the same for future hires, leading to a progressive lowering of the talent bar. A very onerous hiring process isn't a good sign either.
Read 16 tweets
2 Jul
Over the past 10 years, I’ve had more than 500 chats with talented tech folks about their job change decisions: should I leave my well-paid FAMG job? should I join Stripe, Facebook or Airbnb? how to evaluate this offer? etc

A thread with 8 ideas I’ve often shared in these chats:
Note:

Each of us has different aspirations, skills & values. No thread can definitively cover everyone’s situation while still offering a new & useful perspective. This stuff likely won’t apply outside tech/startups & won’t apply worldwide.

Take what resonates, ignore the rest.
I highly recommend working at a fast-growth company at least once in one’s career.

(doing it more than once might not hurt either :) )

I’ve seen that even smart & talented people struggle with how to create their shortlist of fast-growing companies.

Here’s what I tell them:
Read 34 tweets
29 Jun
When in a high leverage role:

Stop doing work that simply provides a positive return on investment.

Start focusing on work that minimizes opportunity cost.
In a high leverage role:

100s of things will provide a positive ROI (i.e. the value created is greater than the cost of your time)

You should not be doing most of those things

When your goal is to minimize opportunity cost, you are forced to focus on the highest leverage work.
ROI = (Value created — Cost of your time) ÷ Cost of your time

So if your goal is to get high ROI in your work, you can do two things:

Increase Value i.e. work on higher value things

Decrease Cost i.e. work on things that take less time
Read 11 tweets
27 Jun
There's a lot of confusion on evaluating a candidate’s Product Sense in interviews.

So let’s analyze bad, good, great answers to an interview question:

"Why do threads on Twitter typically get more engagement than a tweet that links to a blog post with the same content?"

👇🏾
First:
I don’t actually use this specific question when I interview candidates, but you do need a question like this *as a part of* your overall Product Sense interview. This question mainly assesses a candidate’s cognitive empathy & ability to analyze product-user interactions.
If you want to learn more about Product Sense & its components, check out this article afterwards:
blog.tryexponent.com/improve-your-p…
Read 40 tweets

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