One time, when I was the design lead for the redesign, I had to present the new design and UX experience to the Intuit lead lobbyist. He threw a fit and left the room screaming that it was “Elizabeth Warren’s dream” & demanded we make it harder to navigate
Moral of the story is that the IRS will not have the ability to make filing taxes free and easy without congressional support and funding, and starts with getting lobbyist from Intuit OUT of the room.
The IRS has free filing software but it is actual hot garbage and purposefully made that way because it’s sponsor is…Intuit. They know that taxes are hard, garbage software will only make it more confusing and frustrating, and people will give up and pay for their software.
And every year the IRS site is inundated in early January with tens of millions of users looking to file early because they financially depend on their refund, only to be forced into pricey software bc they don’t trust the shitty free version. So they sacrifice and Intuit wins.
And as a side note, that’s not the first or thirteenth time in DC I have had to watch a grown man dissolve into rage shakes in a bespoke suit over Elizabeth Warren.

• • •

Missing some Tweet in this thread? You can try to force a refresh

Keep Current with Vanessa Varin

Vanessa Varin Profile picture

Stay in touch and get notified when new unrolls are available from this author!

Read all threads

This Thread may be Removed Anytime!


Twitter may remove this content at anytime! Save it as PDF for later use!

Try unrolling a thread yourself!

how to unroll video
  1. Follow @ThreadReaderApp to mention us!

  2. From a Twitter thread mention us with a keyword "unroll"
@threadreaderapp unroll

Practice here first or read more on our help page!

Did Thread Reader help you today?

Support us! We are indie developers!

This site is made by just two indie developers on a laptop doing marketing, support and development! Read more about the story.

Become a Premium Member ($3/month or $30/year) and get exclusive features!

Become Premium

Too expensive? Make a small donation by buying us coffee ($5) or help with server cost ($10)

Donate via Paypal Become our Patreon

Thank you for your support!

Follow Us on Twitter!