Elizabeth Stokoe Profile picture
Jul 21, 2021 10 tweets 5 min read Read on X
Regarding @IanCookson72's point below, #EMCA research shows us that whatever appears in the 'answer' slot in a conversation can be assessed (in the moment and post-hoc) for how it addresses the initiating 'question'. News interviews are full of examples.
2. There is a great deal of conversation analytic and other research on media / news / political interviews – too much for a thread – including on the thousands of Newsnight interviews.
3. If you’re not familiar with conversation analysis, transcripts use the ‘Jefferson’ system which, like music notation, includes the precise pace, intonation, etc. of real talk as it is produced, including gaps between and pauses within turns timed to the nearest 0.1 second.
4. Like many questions in news interviews, Urban’s is a 'yes/no' interrogative (“Does that concern you?”), where 'that’ refers indexically to “Long Covid - the potential there for a bit of a timebomb. If we allow several million young people t’get the virus in coming months.”
5. The 'yes/no interrogative' question is 'positively polarized' according to traditional grammar. A type-conforming response would be "yes, it does concern me" or "no, it doesn't concern me", though the 'grammatically affirmative question' seems to expect an affirmative answer.
6. This is a news interview so, in addition to saying 'yes' or 'no in response, further expansion is standard - though, of course, journalists often pursue 'just' a 'yes' or 'no' to their questions. The Paxman/Howard interview is a classic case – also from Newsnight.
7. The response is delayed (line 05) and starts with a “well” (it is ‘well-prefaced’) (line 06). Both of these features indicate an upcoming 'dispreferred' response which, in this case, is both non 'type-conforming' (it's not a ‘yes’ or a ‘no') and non-straightforward.
8. As Heritage writes, ‘well-prefaced turns’ are alerts that the response will be “rejecting”, “aligned against polarity”, “indirect”, “non-straightforward”, or will move away from “the constraints of previous turns” – in this case, the constraints of a yes/no question.
9. The response proceeds to include a reformulation of 'Long Covid' as "some kind of post viral syndrome associated with Covid" plus "but..."

The conjunction 'BUT' is contrastive and commonly appears in disclaimers to negate whatever comes before it.
medium.com/@mcpflugie/usi…
10. So, by taking a "Well X But Y" frame, with the Y component formulating reasons over five turns, the upshot of the response to the original question is, "no it does not concern me."

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More from @LizStokoe

Aug 20, 2023
Does "please" make our talk polite?

Despite being "the magic word", @AndrewChalfoun @gio_rossi_5 @tanya_stivers show in their recent #EMCA conference paper that "please" appears in <10% of actual requests and does *other* things.

It's another #communication myth busted.

🧵 1/8 Abstract: "Any kid knows how to politely ask for something. That requests should properly be made with Please is drilled into the heads of children from a young age, and children as young as two can spontaneously add the "magic" word as an increment to requests that fail to receive a response. In English-speaking cultures, parents routinely encourage this behavior through explicit instruction. Yet, despite the received wisdom, we find that only a small minority of everyday requests are produced with Please—fewer than 10%. Since Please is far from ubiquitous, what contextual f...
2/8

It becomes very clear if/when you listen to and analyse recordings of actual "in the wild" social interaction (the data used in conversation analytic research) that people make their requests sound 'polite', 'pushy', 'tentative', etc., through a variety of words and phrases.
3/8

(...and, btw, despite the enduring nature of such claims in (pop) communication & some psych & linguistics, so-called 'tentative' or 'polite' requests are NOT gendered, as pretty much any #EMCA research on requesting shows - often as an artefact if not the focus...).
Read 8 tweets
Jun 13, 2022
Great to see “signage and ratings”, “awareness”, and “visible assurance” prominent in @RAEngNews @CIBSE recommendations to ensure that the public understands the importance of “good indoor air quality.”

Short 🧵 on exemplar #signage schemes and pilots.

1/8 Image highlighting recommen...
As @CathNoakes writes, 'Scores on the Doors' is an example of such a scheme. 2/8

Between Oct 21-March 22 @IndependentSage and colleagues worked on a project to design, pilot, and evaluate a scheme to convey, in a non-technical way, #ventilation information ('scores / signs on the doors') for rooms, buildings, and venues. 3/8

Report: bit.ly/3CQZ60W
Read 9 tweets
May 4, 2022
I haven’t transcribed Johnson for a while (too😡) but for the records here are his responses to Susanna Reid's questions about #Elsie, which include placing a definitive-sounding "no" after Reid suggests "you can't say anything to help Elsie, can you."

Part 1: Opening question:
Part 2, in which Johnson produces incomplete responses, cut off and abandoned sentences, rushed-through turns, deviations, and stated intentions - but does not provide examples of what Elsie "should cut back on".
Part 3, in which Reid repeats her initial question (at line 47); Johnson repeats his earlier answer (line 49); resists addressing Reid's factual challenges, and ends up placing that "no" at line 65 - he can't say anything to help Elsie because "we" are focusing on supply.
Read 4 tweets
Mar 3, 2022
What can we learn from the #language of “living with covid”?

We wrote about the origins of “living with it”; how it became associated with Covid-19, and how – like other idiomatic phrases – it closes down discussion (“just live with it!”)

🧵 expands short piece in @bmj_latest Image
2. We searched on @LexisNexisUK for the first use, first use in association with Covid-19, and frequency of use, of twelve variations of ‘living with it’ and ‘learning to live with it’, up to the start of 2022.

It’s clear that ‘live/living’ outpaced ‘learn/learning’ versions. Image
3. Here are some examples from Lexis Nexis.

For each iteration of the phrase, we looked at the date and quote of the first (non-covid) mention; number of hits/mentions (to end December 2021); first Covid-19 mention, and an exemplar recent Covid-19 mention. ImageImageImage
Read 9 tweets
Dec 21, 2021
What evidence is there that “using these 8 common phrases” will “ruin your credibility”?

Answer: Not much.

Why do we create and perpetuate #communication myths? Communication is important, and we don't see enough of how it works “in the wild.”

🧵Thread 1/12
The thread is informed by research in conversation analysis #EMCA

There are other research methods for investigating communication, but not all look at actual humans producing, for instance, those “8 common phrases” in social interaction.

That’s what this thread will do. 2/12
The thread gives examples of the “8 common phrases” being used.

As @DerekEdwards23 says, if data-free assertions (advice, theories, models) don’t account for actual interaction, there’s a problem.

Judge for yourself whether the phrases undermine speaker credibility. 3/12
Read 12 tweets
Oct 8, 2021
After last week's focus on the science of mechanical and natural #ventilation, today's @IndependentSage briefing focused on its translation into a non-technical #communication #messaging 'proof of concept' scheme.

Full report ➡️ bit.ly/3BrFD5j

1. Summary⬇️
2. The proposed scheme brings together two familiar visual systems: i) the international energy labelling system and ii) icons.

It also builds on previous proposed schemes and the kinds of infographics we’ve seen over the last 18 months

e.g., bmj.com/content/370/bm…
3. NB. Ventilation is complex - as is making decisions about the behavioural mitigations needed following the assessment of any given space - so any such scheme must be underpinned by ventilation and aerosol expertise ...
Read 15 tweets

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