Inside: Bankruptcy and elite impunity; Stories from Black women's customer service hell; Tracking you with accelerometer signatures; Unauthorized cups; and more!
Back in 2019, visitors to the Universal Studios theme park in Florida started to post to social media about their experience with the RFID-chipped paper cups they got to use with the park's self-serve soda fountains:
Getting nickle-and-dimed in a themepark that charges whopping sums for admission is frustrating, sure, but as @tinymediaempire wrote at the time, the noteworthy part was in the clumsy-yet-detailed way that this disciplinary technology was deployed.
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Not only did it impose all kinds of rules about how your "unlimited" cup could be used (you had to wait 120 seconds before refilling it, etc), but if you violated those rules, a "robot voice" barked a denial at you.
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