1/ Yesterday I talked about Cognitive Transformation Theory, a learning theory that tells us that how good you are at learning from the real world depends on how good you are at UNLEARNING mental models.

So: how do prevent yourself from stagnating?

2/ In 1993, Clark Chinn and William Brewer published a famous paper on how science students react to anomalous data — data that clashed with their mental models of the world.

They then drew on the history of science to show how common these reactions are amongst scientists.
3/ It turns out there are basically only 7 ways you can respond to inconvenient data. 6 of them allow you to preserve your existing mental models.

See if any of these are familiar to you, before we go through them in order: Image
4/ First: you ignore the data. Really simple. You stuff your fingers in your ears and pretend you didn't see the data. (Or you just gloss over it and pretend it wasn't in the article/report/paper).
5/ Second: you reject the data. This is saying something like: "oh that is shitty experimental design", or "this is a joke, right?" ImageImage
6/ Third: you find a way to exclude the data from consideration. This is something like "Oh, this data is interesting, but it has nothing to do with our department. Go tell sales, this is their problem."

Also Brownian motion: Image
7/ Fourth: you hold the data in abeyance — meaning you suspend it temporarily from consideration. e.g. "Ahh, this is probably noise, though it's strangely persistent. Hmm, we'll worry about it later."

Also: quantum mechanics is weird, I'm sure the physicists will solve it soon! ImageImage
8/ Fifth: you reinterpret the data while retaining your mental model. "Ok, I accept we're seeing a dip in sales in June, but this is simply part of a yearly pattern. See, sales was down last June too!"

Also, 'iridium, meh': Image
9/ Sixth: you reinterpret the data while making peripheral changes to your mental model. e.g. "Ok, our sales starting June is lower than normal, but that's also because top 3 salespeople were sick. Things will get better next week, you'll see!" ImageImage
10/ And finally, seventh: you accept the data and update your mental model.

Which is good! Note that this is the only response where you accept the data and update your mental model.

This becomes harder the more expertise you have.
11/ The authors point out that all 7 responses may be reduced to just 3 questions:

1. Do you accept the data as valid?
2. Can you provide an explanation for why the data is accepted or not accepted?
3. Have you changed your prior mental model?
12/ I'll tell you why this is interesting to me.

Cognitive Transformation Theory tells us that the way we learn from the real world is that we run trial & error cycles, and then we reflect on those cycles and break our old, flawed mental models — transforming them into new ones.
13/ But as our mental models become progressively more sophisticated, growth begins to slow. We begin to use our models to ignore or reject anomalous data. Our sensemaking slows.

CTT calls this 'knowledge shields'. It happens to all of us.
14/ The best experts — the best businesspeople, or investors, or what-have-you — have simply figured out ways to fight this tendency. And they continually invest in better methods to question their mental models.
15/ Chinn & Brewer's paper is useful because it tells us what forms our knowledge shields would take. It really comes in the form of three rejections:

1. You don't accept the data as valid
2. Or you explain away the data.
3. And therefore you don't have to update anything.
16/ We should guard against this. And I think we should stay on the lookout for better methods, as well as prepare ourselves to increase the amount of energy we spend breaking our own knowledge shields, the better we get.

Chinn and Brewer's paper is merely a start.

The end.
17/ Thanks for reading! If you want the original paper, see here: researchgate.net/publication/49…

Follow for more threads on business and career decision making. I'm doing a whole series of threads this month.

I also write a newsletter: commoncog.com/blog/subscribe…
18/ Finally, if you want more writing like this, you might enjoy How First Principles Thinking Fails commoncog.com/blog/how-first…

Thanks for reading!

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More from @ejames_c

15 Aug
1/ One of my most persistent irritations is with the whole 'OH YOU NEED TO DO DELIBERATE PRACTICE' meme.

Ugh, no, perhaps you don't. It depends on your domain. Deliberate practice has problems. Have you even tried?

I've written about this before, but here's a thread.
2/ First: DP is a real theory, and it's one of the greatest contributions to our understanding of expertise.

It is a technical term. It does NOT mean 'practicing deliberately'. We'll define it soon.

My problems with it stem mostly from trying to apply it, and failing miserably.
3/ Ok, let's define DP. To make things a little complicated, DP is tricky to define because K Anders Ericsson has been inconsistent with definitions throughout his career (see pic, from The Science of Expertise, Hambrick et al). Image
Read 21 tweets
14 Aug
1/ I've been reflecting on why I found @LiaDiBello4's extracted mental model of business so compelling.

I mean, my reaction was mostly: "ALL great businesspeople share a common mental model of business? The model is a triad of supply, demand and capital? YES THIS MUST BE RIGHT." Image
3/ I'm usually more sceptical when I encounter new ideas. Some of my friends remain sceptical about DiBello's paper.

But I think DiBello's triad just fits into everything I know and everything I've read about business. Here's what I mean ...
Read 19 tweets
12 Aug
US Military, Naturalistic Decision Making researchers: "in order to accelerate expertise, we need to design our training programs to destroy existing mental models"

Good businesspeople: "how can we distill wisdom from the air?"

Everyone else: "u need 2 do DeLiBeRaTe PrAcTiCe!"
Clarification on the 'distill wisdom from the air' bit — that's from Robert Kuok's biography, in reference to the way uneducated Chinese businessmen learn. Mostly by reflecting on experiences and observing widely.
There was a meme sometime back on “what is the deliberate practice of your domain?” With this theory of learning, we can say that the question is ill-formed, because DP can only be done in domains with clear pedagogical development, with a coach who has that pedagogy.
Read 6 tweets
12 Aug
1/ Let's talk a little about how people learn in the real world.

No, I'm not going to talk about classroom instruction, or pedagogical development, or enrolling in a cohort based course. None of that.

Just a simple question: how do people ACTUALLY learn from doing?
2/ The study of learning in real world environments is known as macrocognition.

Fancy name, simple meaning: it just means that these theories aren't constructed by observation of humans in a lab, but are instead formed from real world observation. en.wikipedia.org/wiki/Macrocogn…
3/ The questions these researchers had went something like this: how is it that some people become experts through trial and error, and others do not or cannot?

Sure, it's great if you can take a course, or a coach. You will likely learn faster. But what if you can't?
Read 17 tweets
10 Aug
This week's Commonplace piece is about @johncutlefish's ability to diagnose a product team's issues within 5-20 minutes of talking to them, and what we learnt when we did a tacit skill extraction session together:
commoncog.com/blog/john-cutl…
When John talks to a product team, the call progresses through four stages. The bulk of the magic happens in stage 2 (John intuitively knows what to ask and where to dig), with some leftover awesomeness happening in stage 3 (John gives them an ordered list of experiments to try). Image
A lot of what he does is picking up on tiny cues.

For instance (and also the biggest thing I learnt): good product teams are comfortable with uncertainty, and able to articulate what they know and don't know and are working to find out.

Bad product teams talk about the future.
Read 9 tweets
26 Jul
Had to wait a couple of hours for the update, but, heh — a few minutes ago, judo legend Shohei Ono just won the -73kg gold, with a beautiful throw.

The kicker: he was totally playing the harder game.
At the 2016 Olympic games, where he won gold, he said: "I wanted to prove that a lightweight judoka like me could fight with a decisive, dynamic, strong and beautiful style of judo."

Beautiful means ippons. Not penalties. olympics.com/tokyo-2020/en/…
But Ono is a generational talent.

Most top Judo players have 3-5 techniques they can use at the top level. This means that you can deny them usable grips (which is what Takato did to Yang in the 60kg mens final) to render them ineffective.
Read 6 tweets

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