As a leader, dealing with fire drills is part of your job.
Your goal is not to deal with the same fire drill twice.
Use this system to stop repeat fire drills:
1. Name the Fire
First, on the list, make sure it is clear what happened.
- Misinformation posted on the website
- Email blast sent out to the wrong email list
- The machine broke and stopped production
- Client complained about misinformation
2. Define the Impact
For your team to be bought into the change, they will need to understand the scope of the impact.
- Who is impacted?
- Why did it happen?
- Where does it happen?
- How often does this happen?
What results are you missing out on because of this fire drill?