Delivery workers often complain about being sent long distances for tiny orders, particularly fast food. The study found that 77% of workers said most of their orders came from major fast-food chains, with McDonalds, Burger King, Chipotle, and Popeyes among the top offenders.
Though apps often position the work as a part-time supplement, in New York it is overwhelmingly a full-time job: 2/3rds of workers deliver six days or more a week. 85% said it was their main or only job.
Lack of bathroom access is a widespread problem. 83% of workers said they had been denied use of a bathroom at restaurants.
Workers struggle to get the NYPD to respond to rampant bike thefts. Around half of workers didn’t bother reporting robberies and the 28% who did said that officers didn’t file a report. Only 2% said police helped them get their bike back.
Factoring in expenses, workers have an average base pay of $7.87 per hour. Including tips, it is $12.40. Both fall short of New York minimum wage rules, and that doesn’t count time waiting between orders.
Several bills before the City Council would address some of these issues, including requiring apps to supply workers with free delivery bags, allowing workers to set max distances for trips, requiring min per-trip payments, and requiring restaurants to provide bathroom access.
I wrote about how delivery work in New York has evolved to become extremely fast, dangerous, and precarious, and about how workers are fighting to change things. For @NYMag and @Verge:
Apps place all the physical practicalities of actually getting food to customers on the workers, who improvise solutions. They buy e-bikes and use garages for shelter. It’s effective but costly. A fully outfitted bike is about $2500, garages $120 a month. theverge.com/22667600/deliv…
Late last year, rising bike thefts galvanized workers. The thefts were often violent, and police rarely took them seriously. I met workers who were discouraged from filing reports, visited precincts multiple times, called 911 and never heard back. curbed.com/article/nyc-de…
Three years ago, Trump sent Foxconn to Wisconsin. It was supposed to build a world-class manufacturing hub employing 13,000 people. It’s been a disaster. theverge.com/21507966/foxco…
Foxconn never had a concrete plan for what to do in the state and has spent the last several years careening from idea to idea (exporting dairy, farming fish, literally anything that would make money). One idea that stalled early was actually making LCDs. theverge.com/21507966/foxco…
Foxconn did maintain a consistent commitment to two things: getting ready for a White House visit, and hiring enough people to get subsidies from Wisconsin. It hired dozens of people just before the subsidy deadline, though many had nothing to do. Many have since been laid off.