Facebook suffered one of its most severe and widespread outages ever last night. People could not load the Facebook website, send or receive messages on WhatsApp or refresh their feeds on Instagram
thetimes.co.uk/article/what-c…
thetimes.co.uk/article/what-c…
At the same time, Facebook’s internal systems were hit, meaning its workers could not access emails, struggled to make calls on their work mobile phones, or even get into some buildings and rooms with their work badges.
How did this happen?
How did this happen?
Facebook said the issue was caused by a fault in the underlying internet infrastructure that co-ordinates the internet traffic between its data centres. This interrupted that communication and caused a “cascading effect” on the way all its data centres communicate.
How was the issue resolved?
Facebook has not gone into much detail about how the issue was fixed, or what went so wrong in the first place, but there have been media reports that it had to send a technical team to its servers in California to manually reset them.
Facebook has not gone into much detail about how the issue was fixed, or what went so wrong in the first place, but there have been media reports that it had to send a technical team to its servers in California to manually reset them.
Could it be a hack?
Facebook thinks not. It has said that it believes the root cause of the issue was due to the fault, and adds that it has no evidence that user data was compromised during the outage.
Facebook thinks not. It has said that it believes the root cause of the issue was due to the fault, and adds that it has no evidence that user data was compromised during the outage.
Has this sort of outage happened before?
Yes, Facebook suffered short outages in March and July this year, and had a 24-hour outage in 2019, but the sheer scale of this incident, affecting so many of the company’s services for so long, is extremely rare.
Yes, Facebook suffered short outages in March and July this year, and had a 24-hour outage in 2019, but the sheer scale of this incident, affecting so many of the company’s services for so long, is extremely rare.
What was the financial impact of the outage?
The outage cost Facebook an estimated $100 million in lost online advertising sales, while its shares fell 5%, wiping about $40 billion from its market value.
The outage cost Facebook an estimated $100 million in lost online advertising sales, while its shares fell 5%, wiping about $40 billion from its market value.
The shutdown was more damaging for the millions of small businesses around the world that rely on Facebook and Instagram to market their products and services. thetimes.co.uk/article/what-c…
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