There's a hell of a zap that neoclassical economics puts on your head. After being brainwashed to think that markets "naturally emerge" wherever a shortage occurs, a certain kind of evil asshole will take it upon themselves to "create markets" and thus "solve the problem"
1/
Remember Reservationhop? It was founded by an SF bro who couldn't get restaurant reservations so he had a brainwave: what if I found a "business" that creates fake identities and books every table in town and then auctions them off to would-be diners?
2/
Markets in everything, right? He's just using markets to solve a distributional challenge by (checks notes) committing thousands of acts of fraud and selling something that doesn't belong to him. This guy's brain-worms are amazing:
Markets in everything! Monkeyparking was another SF startup that let people sell their street-parking spot - before you drove away from the meter, you used an app to auction off the right for someone else to get the spot after you.
I mean, you don't own the spot. Monkeyparking doesn't own the spot. They were gonna go global, despite the fact that this is horrifically antisocial and radioactively illegal.
5/
And they had competition! Sweetch, Parkmodo - yes, those are actual businesses that someone's brain-worms forced them to found.
Really.
6/
Which brings me to @callenqinc. They're a startup that has "solved" the problem that the @IRS
has been so consistently underfunded that no one can get through them on the phone.
Guess how they solved it. No, really, guess. You're gonna LOVE THIS.
7/
Enq has a giant phone bank that places floods the IRS help-line with simultaneous calls, so no one else can get through. Then they sell the right to take over a mature on-hold call - one that is near to being answered by a human being - to busy tax professionals.
8/
They claim they can cut your wait time - that they created with a Denial of Service attack on a federal agency - by 90%! Ransomware by another name.
Yeah, Valiente isn't the reason that the IRS can't fully fund a call-center. But his denial of service racket isn't an "opportunity," it's an electronic assault on a federal agency.
He's not "finding a need and filling it," he's "finding a need and exacerbating it."
11/
There's a reason the IRS hasn't solved this problem by offering gold memberships to large accounting and tax-prep firms - government agencies should not operate like airline frequent flier clubs.
12/
The fact that people raised on neoclassical econ can't tell the difference between "addressing a distributional problem" and "making it worse but also letting rich people buy their way out of it" is basically the core problem with the world today.
13/
I mean, it's great news for @raaleh
and the @trashfuturepod
crew - they're never going to run out of hilariously awful tech startups to dunk on at this rate. But for the rest of us, it's just hell on Earth.
ETA - If you'd like an unrolled version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
The @Facebook whistleblower's testimony was refreshing and frightening by turns, revealing the company's awful internal culture, where product design decisions that benefited its users were sidelined if they were bad for its shareholders.
1/
If you'd like an unrolled version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
The big question now is, what do we do about it? The whistleblower, Frances Haugen rejected the idea that Facebook's power should be diminished; rather, she argued that it should be harnessed - put under the supervision of a new digital regulator.
3/