Fairly dated practice (i.e. common knowledge in some circles for 15 years) but still a good article by @HarvardBiz (cough, am I really saying that?) on use of Agile -
NB. There is a world of difference between using Agile Methods (see Map) and ...
@HarvardBiz ... "being Agile" which requires the use of appropriate methods. This was explained in Salamon and Storey's innovation paradox (2002) but still ... nice to see HBR consistently catching up.
The maps are from 2012. I could dig up earlier ones but, I like these.
It is really important to understand that as things evolve their characteristics change and how you manage them also has to change ...
... however, without a map to help guide you on where to use them then that knowledge is about as useful as a fart in a spacesuit.
Funny eh, in my world this was well understand circa 2006. It's 2021 and people are still discussing it.
Anyways, don't mix up "Using Agile"
(as in an agile method such as XP) with "Being Agile" (as in speed and responsiveness of organisation which requires appropriate methods applied to the context).
X : Is use of appropriate methods enough to be Agile?
Me : It's a start. The maps give you a focus on user, user needs, understanding the details (the chain), understanding what is being considered (i.e. how evolved the components are), using appropriate methods etc ... BUT ...
... it's the beginning of your journey. If you really want to be an agile organisation then there are a lot of principles you need to implement. Here's a handy list - the doctrine table (a collection of universally useful principles).
X : There's a difference between "Agile the method" and "Being agile as an organisation"
Me : Yep. Always has been. "Using" is not the same as "Being" because of context. If you're looking for a simple one size fits all method then that's probably not what you want to hear ...
... but life isn't one size fits all and simple. Things evolve, characteristics change. You can't avoid it.
It's also not only things that evolve but methods do as well ...
which is why we end up with different evolving competencies each specialising in one material instance of the same evolving thing.
Again, if you don't map, then you have almost no hope of getting this right.
X : Why no hope without a map?
Me : It's just a simple case of permutations. Take a systems graph (not a map) and try to apply "appropriate methods" ... the combinations can be vast i.e. 300M+. Chances are you will get it very wrong (and that's what I see regularly) ...
... it only gets worse when people try and break things it into "contracts", grouping by things that sound familiar. Most contracts I see are doomed to failure before they've even been signed.
X : How can you tell?
Me : Well ...
Me : ... take the contract, overlay it on the map. I can tell you that the "engineering" contract above will cause massive cost overruns before you've even started.
X : Does anyone do this?
Me : Some people do ...
... and they save hundreds of millions if not billions.
X : I thought you didn't like this Government?
Me : I don't like this Government. I don't trust Boris. I think some of them are dogmatic jerks and don't know what they are doing. But I want them to succeed. They are my Government after all. Nation first, party second ... always.
X : Always?
Me : Yes. Our society first (represented by our nation) and that means the collective values of the society not of any one party.
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It amazes me that the most important metrics (lines of code, story points, cycle time, devex satisfaction) in development are the two that are never discussed, let alone measured ... mean time to answer (mttA) and mean time to question (mttQ).
Whenever we start with building a system or managing a legacy environment, we need to ask questions and get answers. Those are skills which can be hindered or supported by the toolset around you ...
... in the very worst cases, engineers are forced into reading code to try and understand a system. Upto 50% of development time can be spent on reading code ... a process we never question or optimise. That is madness.
X : Thoughts on a return to office policy?
Me : It happens for two basic reasons:- 1) loss of status symbols (top floor office etc). Many execs need these to say "I'm the boss" 2) headcount reduction (i.e. people will leave) due to a weakness in the finances.
Why?
X : What about productivity and innovation?
Me : Those are "reasons" given but they're all bogus and don't stand up to scrutiny. However, there is a third.
X : Colloboration?
Me : Stranded assets - offices etc. No exec likes looking at an empty building they spent £300M on.
X : Basically - status symbols, weaknesses of finances and political capital?
Me : Sounds about right.
X : Did you see Amazon has a return to office policy -
Me : Oh. That's concerning.geekwire.com/2024/survey-by…
X : Our strategy doesn't align with our business.
Me : How do you mean?
X : We create these strategy documents but they never really get implemented as the day to day business takes over.
Me : That's common. Can I ask a question?
X : Sure
Me : ...
Me : Do you map?
X : I've heard of your technique but we don't use it.
Me : Ok, so your business operations is not based upon a map of the landscape?
X : No
Me : And your strategy is not based upon a map of the landscape?
X : No
Me : What made you think they would align?
X : They are supposed to align and we wrote our strategy on our understanding of the business.
Me : Your wrote your strategy based upon stories. There's no means to create a consensus of your landscape, to challenge what your are doing. There is no mechanism for alignment.
X : Why do you continue to use twitter / X?
Me : Because I like the tool and the crowd.
X : Do you support @elonmusk
Me : No. I disagree on many of his views.
X : He is far right.
Me : Perspective matters. US is generally more right wing & Silicon Valley especially so.
X : What do you mean by "Perspective matters"?
Me : Elon's views are not that unusual for Silicon Valley - . There's a lot of support based upon a different view of economics and government.
X : Different?
Me : Different from Europe. cbsnews.com/news/trump-jd-…
X : People should just accept it?
Me : No. They should argue against it. The "left" did itself no favours by diluting its voice across multiple platforms.
X : Are you left?
Me : I view the market as tool to be used in the common interest of society. I'm a socialist.
X : What do you need to do in order to map a business?
Me : Ask ... 1) "Who are the users?" (at the least, include consumers and the business) 2) "What are their needs?" 3) "What is the chain of components required to meet those needs?" 4) "How evolved are those components?"
...
Me : Once you have done that, allow others to challenge it. Even better, build the map with others. It really is that simple.
X : But creating a map is difficult.
Me : Only to those used to making decisions without understanding users, needs, the supply chain etc.
X : How common is that?
Me : In business? The majority of decisions tend to be made with no understanding of users, needs, supply chain and how evolved those components are. We tend to rely on gut feel and stories with little to no effective challenge.
dX: How do you deal with strategy?
Me: First, we need to answer the Where question, which depends a lot on the what and why.
dX: And?
Me: Ok, some very simple steps ...
Step 1: Visualise your environment. That means getting people to discuss, collaborate & challenge in order to create a "good enough" map of your environment. Should be a couple of hours.
Step 2: Look at what's changing which is competitor moves, your moves & economic patterns.
Step 3: Using the map, determine where you could invest/focus on. You're not making a decision yet, you just want the options. By now, you could have spent four hours on the exercise.
Step 4: Decide where you should invest i.e. look at the options using why & what