@NatWest_Help@NatWestGroup
Hello Kay, the issue is NW has prevented me from moving my funds to a cryptocurrency exchange. If you check my account, you will see I have sent funds previously, as I choose. It's inappropriate to prevent this when I have made it clear that
Should this continue to happen, I will have no choice but to close my account as I need a reliable service and the action of the bank is frustrating my attempts to buy assets of my choice.
@NatWest_Help@NatWestGroup
I hope to receive a positive update today rather than sending the fraud guidance, which I have seen previously and does not assist me.
The outcome required is to be able make purchases in line with my wishes.
The block is disrupting my plans and taking control of my monies. This is unacceptable. I live in a 'democratic' rather than 'autocratic' country and have chosen to use my energy in this way. I earned the money, so get to choose how to save it. Right?
Btw, I do not need to your help to keep myself safe.
Hello Kay, the script below, doesn't address the point raised. I would like my funds released.
"Thanks for confirming that! We know that customers investing their money
in cryptocurrency has become extremely popular. However, we are also aware of the increasing risks posed by fraudsters exploiting this trend to dupe customers out of millions of pounds per month. In addition, there have been recent regulatory warnings and announcements regarding
the risks associated with cryptocurrency, particularly the lack of consumer protection. As such, we have decided to take proportionate action to keep our customers safe and secure. This doesn’t mean that we block cryptocurrency payments altogether but we will restrict payments
to cryptocurrency exchanges that present the highest risk of financial harm."
Please let me know if you have any questions!"
Yes, please see above. Please release my funds.
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@NatWest_Help I have and you have not answered my question. I have sent a response asking for MY funds to released as instructed. The actions that have been taken are proving to be extremely inconvenient. I am not at risk of financial harm by moving my funds to @krakenfx@krakensupport
@NatWest_Help@krakenfx@krakensupport@NatWest_Help@NatWestGroup do not expect a bank to prevent me making a legal payment to a provider. It's is quite audacious given I earned my salary through hard work and I do not need the state or any financial institution to determine how I spend my income.
The State of a democratic country should never overstep this boundary & does not bode for the future which is also why I do not support CBDCs. Given this situation, will the next step be programming money not to be transferable to legal institutions