NEW: A @Reveal and @WIRED special report that includes confidential documents and more than a dozen interviews with former employees points to a secret Amazon has been keeping from you: your data has been handled much less carefully than your packages. wired.trib.al/cQHKv1n 1/9 
In 2018, an Amazon exec confidently proclaimed to Congress that a commitment to privacy and security was sewn into everything the company did. 2/9
“We design our products and services so that it's easy for customers to understand when their data is being collected and control when it's shared,” he said. “Our customers trust us to handle their data carefully and sensibly.” 3/9
But back at Amazon, broad swaths of the workforce had been given extraordinary latitude to tap into customer data at will. It was, as a former Amazon chief information security officer called it, a “free-for-all.” 4/9
Some low-level employees used this access to snoop on celebrity purchases while others took bribes to help shady sellers sabotage competitors, doctor reviews, and sell knock-off products. 5/9
The company’s handle on data was so loose, internal memos show, that beleaguered information security staffers warned of an unnerving “inability to detect security incidents” and a “lack of visibility into systems and networks.” 6/9
Amazon’s system, as another memo put it, “allows associates to quickly work on behalf of Amazon customers, but puts those same customers at risk from intentional abuse and unintentional exposure by employees and contractors who have been entrusted with elevated privileges.” 7/9
And that’s just the beginning. Read more about the turmoil at the world’s biggest retailer: wired.trib.al/cQHKv1n 8/9
Subscribe to WIRED for less than $1 per month and get unlimited access to our longform features, buying guides, and tech news. wired.trib.al/RzetCkJ 9/9
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