When we hire ECs to draft policy, those ppl have, typically, years of experience in policy &program settings. And they call on program experts for key input throughout the drafting process. Lots in int. and ext. engagement. Brief up & adjust down. Iterate, iterate, iterate.
Such embedded training and capability development, over years.
Frankly, we can't say the same for digital transformation file. Most ppl fall into it, have the file 'dumped' on them, or lost the musical chairs game.
Frankly, we can't say the same for digital transformation file. Most ppl fall into it, have the file 'dumped' on them, or lost the musical chairs game.
Don't misread: lots of talented product managers despite such an approach.
But the cost of this approach is really high - on those individuals, as well as the system, and ultimately, peoples in Canada.
But the cost of this approach is really high - on those individuals, as well as the system, and ultimately, peoples in Canada.
In part because they are likely the only ones doing what they do - and that can be isolating. Lonely. Misunderstood.
Why misunderstood?
Why misunderstood?
Cos there's a lot of traditional non-service design ppl that are called product managers.
Two ppl called the same title but with widely differing views on their roles.
Confusion, meet rejection (of views).
Two ppl called the same title but with widely differing views on their roles.
Confusion, meet rejection (of views).
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