There's something uniquely dispiriting about waiting on hold We've been drowned under it the last week - by ticket agents, banks, hospitals. Literally hours on end of it.
I swear it's getting worse every year, bastards eating up ever more valuable minutes of your life.
The dream version of me fucking lays into them when they answer. The real version of me realises they're some guy on shit pay, is perfectly polite, and then dies a little further inside.
If this recorded message tells me one more time how much they value my time though I won't be responsible for what happens.
Yeah, so that was good old British Airways, putting in a classic performance: using an 0844 number, keeping me on hold for an hour and ten minutes, and then disconnecting me.
I always thought it would be conservatives that finally made me go full Michael Douglas in Falling Down, but nope,, no it's BA.
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