A brilliant little SaaS company which a) sells backups but more interestingly b) did the crufty annoying work of writing the ~100 backup scripts that the typical developer would need.

snapshooter.com
This was, back in the day, one of the major product improvements I suggested for Tarsnap.

After you’re the natural place for geek backups, use that surplus of brainpower applied to the problem to put much more thought into e.g. WordPress backups than a consultant would.
(I still use and love Tarsnap for the security guarantees, but I’d love it even more if I could confidently claim it actually covered all the data I care about right now.)
Ahh the marketing for this company is so smart, and not just because it matches the hypothetical “BackupCzar” marketing plan I threw out at MicroConf once to give people a worked example for SaaS marketing.

snapshooter.com/learn/mysqldum…

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More from @patio11

30 Nov
In honor of Giving Tuesday, a brief meditation on three topics you probably wouldn't usually connect:

* charitable donations
* the supply chain for credit card fraud
* global financial infrastructure
Credit card fraudsters have an extremely sophisticated, professionalized ecosystem which has dedicated infrastructure, social rituals, and market expectations. There are even quality control departments which compete on responsiveness.
Most stolen cards are sold into this market, rather than being used by the thief/hacker directly; this enables specialization of labor. The market has quality standards, enforced by starred reviews and defined dispute resolution practices, to ensure product quality.
Read 22 tweets
29 Nov
I have been taking @DaffyGiving for the paces the last few weeks and am rather enjoying it, if anyone is looking for a low-ceremony way to make their charitable giving a bit more effective.

Got clued onto this product category when running VaccinateCA, on other side of table.
They’re called Donor Advised Funds (DAFs) and the granddaddy in the category is Fidelity Charitable, which several of our donors used. DAFs are typically used for tax planning purposes by very wealthy donors, but can be used by anyone.

Daffy is the modern fintech take on them.
The core benefit to the traditional user is that it decouples when you make tax-deductible contributions and when you figure out which charity gets them, so they can be in different years w/o hurting your tax positioning.
Read 8 tweets
25 Nov
I hate that this is true, but instrumentally useful: if you ever experience the symptom “I tried to get in contact with a firm but no human will talk to me” your best bet is stop following the obvious process and start cold emailing people arbitrarily high up ladder (tech) or…
… groups which by their nature need to have an open inbox and who are failing if they optimize for resolution speed over resolution accuracy (Legal, Compliance, Investor Relations, etc).
This is a) downstream of a business decision to fob certain customers off at scale and b) functions as a class competence check because firm institutionally assumes that if you’re important enough to talk to you know this w/o needing it explained to you.
Read 6 tweets
25 Nov
In central Tokyo unexpectedly (the pandemic has cut down on seeing the city, sadly) and was struck by two beautiful things so I thought I’d share:
I passed the HQ of my friendly neighborhood logistics firm. It is in very, very expensive real estate.

The first floor has a public accessible customer service counter in case you want to e.g. give them a package.
This is operationally inefficient, but I love it as a statement piece:

All the execs, salesmen, accountants, etc pass drivers and customers on the way up to work every day, and they’re reminded that nothing elsewhere in the building is more important than accepting packages.
Read 7 tweets
23 Nov
The piece about the startup working environment currently making the rounds includes several anecdotes of good startup management, e.g. clearly communicating expectations and management intervention with employees who were clearly pushing themselves in an unsustainable fashion.
I’m not linking to it because it’s a non-story. You get all the signal from the phrase “Startups can sometimes be intense work environments. Here’s a startup.”
In the middle there are some anecdotes to support the indictment the author is attempting to make of the culture, e.g. someone was working during their wife’s labor until senior execs stepped in and told them to please log off.
Read 4 tweets
19 Nov
We're approaching tax season for regular employees in Japan and I'm updating my Slack dingwords to include all of my weird but suddenly acutely relevant hobbies.
"Ah yes you would think that iDECO is 個人年金 since it is, after all, a pension (年金)which you pay for for yourself(個人), but you'll copy that information into the 小規模企業共済 box instead. Why is a fascinating story; do you want to hear it?"
It's probably not my most leveraged way to make a dent in geeks' financial futures but the salaryman in me does think that I owe junior coworkers literally up to the legal limit of Not Investment Advice so they can scoop up the sweet sweet ~$400 of tax benefit available.
Read 4 tweets

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