Thread about why @PayPal is a scourge, prompted by yet another months-long, fruitless battle to try to fix one of their technical errors that exist because it's an American service for American problems and a typically unaccountable tech company
PayPal exists because the US banking system is archaic and took longer to digitalise than the rest of the world, like their absurd tax system which only started offering a free online return system last year
But because of US tech hegemony and because it was an early mover, PayPal is unavoidably embedded in the architecture of online services and uses this sprawling incumbent presence to extract rents while being totally unaccountable
I was first excluded from the PayPal walled garden in 2009, because I (- suspicious!) moved country. This meant for years I was unable to pay for anything that used PayPal, let alone get paid, including on then-dominant services like Ebay
PayPal's legacy ubiquity means we have to use it for our @PassportIrish online shop. To sell one piece of merch, our cotton bags, it charges us the same as the entire manufacturing cost of the bag
PayPal is one of only two options that @Patreon allows users to link up to get their money.
I've battled since 2018 (!) to make a payout to PayPal, and have never been able to make one. I get this error of death.
I've battled since 2018 (!) to make a payout to PayPal, and have never been able to make one. I get this error of death.
It became urgent in 2020 because our other payout option, @Payoneer, broke because we changed bank accounts. This proved impossible for Patreon and Payoneer to cope with. They can only to send it to the old, non-existent account. Last time we tried the money got lost for 2 weeks.
So it's back to trying to make @PayPal work. Our account is verified; we've tried everything. Each attempt to fix it results in a demented carousel of customer service where you are only allowed to raise problems they recognise.
Patreon, PayPal, and Payoneer all tell us to ask the other one;
Particularly hilarious was when PayPal told us to ask HyperWallet, which they have owned since 2018, and has since shut down its autonomous customer support.
PayPal: literally too big to keep track of itself.
Particularly hilarious was when PayPal told us to ask HyperWallet, which they have owned since 2018, and has since shut down its autonomous customer support.
PayPal: literally too big to keep track of itself.
This was the email that sent me over the edge. Was literally lying in bed sleepless and stewing about how useless they are. We can't get our own money! For more than a year! It's absurd
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