Dave Kline Profile picture
Dec 10, 2021 14 tweets 4 min read Read on X
I've trained 100's of managers.

The 60% who fail make one mistake:

They don't delegate

Here are 9 tactics to win more by doing less 🧵
1/ What should you delegate?

Everything. Not a joke.

You need to design yourself completely out of your old job.

Set your sights lower than that & you'll delegate WAY less than you should.

But don't freak out:

Responsibly delegating that much will take months.
2/ Set Expectations w/ Your Boss

The biggest wild card when delegating is not your team.

It's your boss.

You don't need to be perfect, you just need to show you're in control.
So let her in on your plan:

- That the must do's will be handled well

- That you'll be stretching & testing your team

- Exactly where you expect mistakes might happen

- How you plan to handle any breaks

Remember:

You're actually managing your boss.
3/ Set Expectations w/ Yourself

Your team will not do it your way.

So you have a choice:

- Waste a ton of time trying to make them?

- Harness their new perspective & enthusiasm to do it better?

Different, but better.

Remember: 5 people doing 80% as well as you did is 400%.
And be honest with yourself:

- If you have to hang onto something -> do it.

- If you feel guilty delegating a miserable task -> question it.

- If you can't delegate them anything -> you have a bigger problem.
4/ Delegate for Your Development

The only way you'll grow into a bigger role is space.

That's the carrot every time you find yourself saying "It's easier if I just do it myself this one time."
Your initial delegation prioritization:

1) Anything partially delegated -> Completion achieves clarity.

2) Where you add the least value -> Your grind is their growth.

3) The routine -> Ripe for a runbook or automation.
5/ Delegate for Their Development

Now focus on the stretch each employee needs to excel.

Easy place to start: ask them how they want to grow.

People usually know. And they'll feel agency over their own mastery.

Bonus: Challenge them to find & take that work.

Virtuous cycle.
6/ Set Expectations w/ Your Team

Good delegation is more than assigning tasks:

- It's goal-oriented
- It's written down
- It's intentional
7/ The Mechanics

You've already:

- Defined your goals
- Given the resources
- Aligned on success

Now, start climbing:

- Steps over Tasks
- Processes over Steps
- Responsibilities over Processes
- Goals over Responsibilities
- Jobs over Goals

Each rung is higher leverage.
8/ Watch out for:

Delegating & walking away
- You need to trust. But you also need to verify.
- Metrics & surveys are a good starting point.

Micromanaging
- That's your insecurity, not their effort.
- You new job is to enable, motivate & assess the various paths.
9/ Want to go deeper?

60% of new mangers fail in the 1st 18 months.

Why?

They don't get trained in the tactics they need to thrive.

Delegation is just one of the key skills we're going deep on in my upcoming New Manager Accelerator course.

Join us?
skillscouter.com/management-acc… Image
10/ Bonus: Radical Delegation

I would recommend getting the basics down before going here.

But if you need a picture of what's possible, this is an inspiring one.

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More from @dklineii

Jul 20
Every CEO I coach asks me some version of the same question.

"How do I find A-players who make sh!t happen?"

At Bridgewater, I ran hundreds of interviews looking for this exact thing. We called it "acting like an owner." Others call it high agency. Here are 5 tests to find it:
Test #1: The Conviction Test

Have they taken a contrarian stance that was later proven correct?

If No... you're hiring someone who requires direction and waits for consensus.

The best people see something before everyone else agrees it's true. And they act on it anyway.
Test #2: The (Un)popularity Contest

Have they walked away from something safe for something risky?

If No... they've never actually bet on themselves. And it's not just belief. It requires moving past others' disbelief.

You want someone who's survived feeling alone before.
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Jul 16
For years I delegated by gut. "Can I trust them with this?" If yes, hands off. If no, hover close. Both were wrong. I smothered good people and abandoned people who needed help. Trust wasn't the right lens. Here how to get your oversight right:
1. Score the work on two things:

How capable is the person at getting it right?
How risky is the work if it goes wrong?

Vary your distance by your confidence and the consequences.
2. High skill, low risk: get out of the way.

Give the outcome and a deadline, then leave. Checking in here isn't diligence. It's you telling your best people you don't trust what you already know they can do.
Read 7 tweets
Jul 14
An executive I worked with got fired unexpectedly. The signs that he wasn't trusted were there for months. No matter what I did, he didn't want to see them. "If only I'd really listened to you."

Here are the 4 tests he was failing:
Test #1: The Front Foot Test

Is your boss asking you for updates?

If Yes...you're being reactive.

Trusted managers answer the questions before they're asked. Better yet, they answer the questions their boss should be asking.

Confidence conveys competence.
Test #2: The Surprise Test

How often does your boss learn bad news about your team from someone other than you?

If it's happening at all, you won't have their trust.

At best, you have their tolerance.

Those might feel the same. Until they don't.
Read 8 tweets
Jul 12
I've trained 1500+ managers. Two skills make or break them: setting expectations and holding people accountable. But both take hours to get right, so they rationalize skipping them. AI removes the friction, not the conversation. Here's the old way vs the new way:
1. Setting expectations, old way:

90 minutes drafting a role scorecard, sent Friday, read Monday. By Wednesday you're aligned on 60% and "circling back" on the rest.

It felt like a good start. But it created three weeks of clarifying meetings instead of actual clarity.
2. Setting expectations, new way:

Paste in the JD, last two reviews, and team OKRs into AI. 'Draft 5 outcomes this person owns this quarter and the 3 behaviors that produce them.'

You're making final edits in 5 minutes, and the doc lands cleanly. You still own the final call.
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Jul 3
You need to develop more "executive presence." Well-intentioned feedback that's utterly useless. The problem: It's the visible symptom not the deeper cause. If someone tells you this, your first job is to figure out which of these five things they actually mean...
Problem 1: Quality of Thinking

The tell: People leave your meetings with worse questions than they arrived with.

The fix: Write your calls down. Grade them quarterly. Figure out where your judgment is strong and where it's lacking.

Nothing teaches like unfiltered data.
Problem 2: Clear Communication

The tell: Your ideas get restated by someone else and land better.

The fix: Lead with the answer. Pyramid Principle in one line: answer first, three reasons, evidence under each.

If the "so what?" isn't obvious to an outsider, it's not ready.
Read 9 tweets
Jul 2
You are not rewarded for hard work. You are rewarded for being hard to replace. Outcomes, not effort. True for every employee. Even more acute for managers. Here are 7 skills that make a manager irreplaceable:
1. Relentlessly Resourceful

Constraints stop average performers but inspire exceptional ones.

- Generate options for every obstacle
- Build a cross-functional solution network
- Document your wins to reinforce the mindset

Teams never let go of people who find a way forward.
2. Coveted Coach

Your impact multiplies when you develop others.

- Spot strengths people don't see in themselves
- Connect development to real work
- Encourage good mistakes

Great leaders don't create followers.
They create more leaders.
Read 9 tweets

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