Dave Kline Profile picture
Dec 10, 2021 14 tweets 4 min read Read on X
I've trained 100's of managers.

The 60% who fail make one mistake:

They don't delegate

Here are 9 tactics to win more by doing less 🧵
1/ What should you delegate?

Everything. Not a joke.

You need to design yourself completely out of your old job.

Set your sights lower than that & you'll delegate WAY less than you should.

But don't freak out:

Responsibly delegating that much will take months.
2/ Set Expectations w/ Your Boss

The biggest wild card when delegating is not your team.

It's your boss.

You don't need to be perfect, you just need to show you're in control.
So let her in on your plan:

- That the must do's will be handled well

- That you'll be stretching & testing your team

- Exactly where you expect mistakes might happen

- How you plan to handle any breaks

Remember:

You're actually managing your boss.
3/ Set Expectations w/ Yourself

Your team will not do it your way.

So you have a choice:

- Waste a ton of time trying to make them?

- Harness their new perspective & enthusiasm to do it better?

Different, but better.

Remember: 5 people doing 80% as well as you did is 400%.
And be honest with yourself:

- If you have to hang onto something -> do it.

- If you feel guilty delegating a miserable task -> question it.

- If you can't delegate them anything -> you have a bigger problem.
4/ Delegate for Your Development

The only way you'll grow into a bigger role is space.

That's the carrot every time you find yourself saying "It's easier if I just do it myself this one time."
Your initial delegation prioritization:

1) Anything partially delegated -> Completion achieves clarity.

2) Where you add the least value -> Your grind is their growth.

3) The routine -> Ripe for a runbook or automation.
5/ Delegate for Their Development

Now focus on the stretch each employee needs to excel.

Easy place to start: ask them how they want to grow.

People usually know. And they'll feel agency over their own mastery.

Bonus: Challenge them to find & take that work.

Virtuous cycle.
6/ Set Expectations w/ Your Team

Good delegation is more than assigning tasks:

- It's goal-oriented
- It's written down
- It's intentional
7/ The Mechanics

You've already:

- Defined your goals
- Given the resources
- Aligned on success

Now, start climbing:

- Steps over Tasks
- Processes over Steps
- Responsibilities over Processes
- Goals over Responsibilities
- Jobs over Goals

Each rung is higher leverage.
8/ Watch out for:

Delegating & walking away
- You need to trust. But you also need to verify.
- Metrics & surveys are a good starting point.

Micromanaging
- That's your insecurity, not their effort.
- You new job is to enable, motivate & assess the various paths.
9/ Want to go deeper?

60% of new mangers fail in the 1st 18 months.

Why?

They don't get trained in the tactics they need to thrive.

Delegation is just one of the key skills we're going deep on in my upcoming New Manager Accelerator course.

Join us?
skillscouter.com/management-acc… Image
10/ Bonus: Radical Delegation

I would recommend getting the basics down before going here.

But if you need a picture of what's possible, this is an inspiring one.

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More from @dklineii

Jun 3
It's not me. It's you.

Here's my step-by-step playbook for handling underperforming employees: Image
A common mistake many leaders make:

Confusing progress with what's required to succeed.

Both A and B are showing progress:

- But A will soon be a star.
- While B will consistently disappoint.

Here's how to decide which one your managing:
First, look inward. Have you set them up well?

They deserve everything an employee needs to succeed:
- Tech/Tools
- Access/Training
- Support/Guidance
- Reasonable Workload/Deadlines

Offer them the same excellence you're expecting.
Read 12 tweets
May 31
If you want to become a better manager overnight,

I would teach you this one skill: Image
Setting expectations.

Why?

It is the single highest leverage activity you can do.

And nearly everyone leading a team does it poorly.

Or not at all.
Let's start with a question: Are you hiring clairvoyant people?

Right, me neither.

So how do you get on the same page with them? And how do you do that with 5 or 10 people? How about a whole company?

You align with them what you expect.
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May 15
The 5 pillars of leadership:

Mission -> What's our Why?
Strategy -> How are we different?
Talent -> How do we find our A-players?
Operations -> How do we deliver effectively?
Improvement -> How do we consistently compound?

Here's how to answer each one:
MISSION: What's our Why?

The best leaders don't sell destinations.
They sell becoming part of a movement.

Your team doesn't want another goal.
They want to be part of a story bigger than themselves.

Mission isn't what you do—it's why anyone should care.
STRATEGY: How are we different?

Most companies compete on better.
Winners compete on "defensible differences."

Strategy isn't a plan to win the game.
It's defining the game on your terms.

The hardest part:
Saying "No" to good opportunities that don't fit.
Read 7 tweets
May 8
Leading a high-performing team is hard but not complicated.

You only have 5 levers to drive meaningful impact.

Here are simple tips to maximize each one: Image
1. Clear Goal

Call it a mission, a purpose, or a goal.
It needs to be clear and compelling.
People want a purpose, not just a paycheck.

Tip: You cannot repeat this often enough. You team should know it word for word.
2. Best People

There are only two paths: buy or build.
Elite leaders recruit 25% of their time.
Elite leaders coach most of the rest.

Tip: Everyone needs a 3-bullet development plan.
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May 6
95% of problems at work come down to one thing:

Unclear expectations.

Use this playbook to keep managers and employees on the same page:
If you're the manager:

Setting expectations is your only job.

If your team doesn't know what you expect, you're failing them. And despite great effort, chances are they're letting you down.

The vicious cycle of frustration builds.
And if that's the case, there can only be three causes:

- You're not managing your boss well
- You're incapable of making a decision
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May 5
I've interviewed 500+ candidates.

These 5 questions reveal more in 30 minutes than most companies learn in 3 rounds.

And exactly what I’m listening for in their answers 🧵
Question 1: "Who will follow you here?"

I uncover:

- How self-aware they are
- Their standing in the community
- Their willingness to recruit & close

I’m listening for how they speak of others, how they speak of their current company, and the specific rationale for why his team members would be motivated to follow.
Question 2: “Tell me about the last thing you owned end-to-end.”

- What did they choose to highlight?
- Did they own it or just contribute?
- You’re hiring for ownership.

I’m listening for verbs (initiated, facilitated, etc.), and clear outcomes. Bonus points for any self-reflection showing how it could have been improved in hindsight.
Read 8 tweets

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