Dave Kline Profile picture
Dec 10, 2021 14 tweets 4 min read Read on X
I've trained 100's of managers.

The 60% who fail make one mistake:

They don't delegate

Here are 9 tactics to win more by doing less 🧵
1/ What should you delegate?

Everything. Not a joke.

You need to design yourself completely out of your old job.

Set your sights lower than that & you'll delegate WAY less than you should.

But don't freak out:

Responsibly delegating that much will take months.
2/ Set Expectations w/ Your Boss

The biggest wild card when delegating is not your team.

It's your boss.

You don't need to be perfect, you just need to show you're in control.
So let her in on your plan:

- That the must do's will be handled well

- That you'll be stretching & testing your team

- Exactly where you expect mistakes might happen

- How you plan to handle any breaks

Remember:

You're actually managing your boss.
3/ Set Expectations w/ Yourself

Your team will not do it your way.

So you have a choice:

- Waste a ton of time trying to make them?

- Harness their new perspective & enthusiasm to do it better?

Different, but better.

Remember: 5 people doing 80% as well as you did is 400%.
And be honest with yourself:

- If you have to hang onto something -> do it.

- If you feel guilty delegating a miserable task -> question it.

- If you can't delegate them anything -> you have a bigger problem.
4/ Delegate for Your Development

The only way you'll grow into a bigger role is space.

That's the carrot every time you find yourself saying "It's easier if I just do it myself this one time."
Your initial delegation prioritization:

1) Anything partially delegated -> Completion achieves clarity.

2) Where you add the least value -> Your grind is their growth.

3) The routine -> Ripe for a runbook or automation.
5/ Delegate for Their Development

Now focus on the stretch each employee needs to excel.

Easy place to start: ask them how they want to grow.

People usually know. And they'll feel agency over their own mastery.

Bonus: Challenge them to find & take that work.

Virtuous cycle.
6/ Set Expectations w/ Your Team

Good delegation is more than assigning tasks:

- It's goal-oriented
- It's written down
- It's intentional
7/ The Mechanics

You've already:

- Defined your goals
- Given the resources
- Aligned on success

Now, start climbing:

- Steps over Tasks
- Processes over Steps
- Responsibilities over Processes
- Goals over Responsibilities
- Jobs over Goals

Each rung is higher leverage.
8/ Watch out for:

Delegating & walking away
- You need to trust. But you also need to verify.
- Metrics & surveys are a good starting point.

Micromanaging
- That's your insecurity, not their effort.
- You new job is to enable, motivate & assess the various paths.
9/ Want to go deeper?

60% of new mangers fail in the 1st 18 months.

Why?

They don't get trained in the tactics they need to thrive.

Delegation is just one of the key skills we're going deep on in my upcoming New Manager Accelerator course.

Join us?
skillscouter.com/management-acc… Image
10/ Bonus: Radical Delegation

I would recommend getting the basics down before going here.

But if you need a picture of what's possible, this is an inspiring one.

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More from @dklineii

Oct 21
Most managers have a fuzzy picture of their people.

They know job titles and recent projects. Maybe some surface-level preferences.

High-performing managers have high-fidelity pictures of every team member.

Here's how AI helps you build them:
THE PICTURE YOU NEED

A complete view includes:
• Capabilities (what they can do)
• Preferences (how they work best)
• Character & Values (who they are)
• Expectations (what success looks like)
• Development goals (where they're headed)
CAPABILITIES: What they can do

Feed AI:
• Performance reviews and peer feedback
• Project outcomes and deliverables
• Examples of their best work

Prompt: "Analyze these and identify their top 3 competencies and 2 growth areas."
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Oct 11
Good feedback drives people to change.
Bad feedback drives them out the door.

A simple playbook to get it right 🧵 Image
Clarity

Without clear expectations, all feedback feels like criticism.

- Define what excellence looks like upfront
- Use measurable language that eliminates interpretation
- Provide specific examples that illustrate the standard

Clear is kind. Ambiguity is future resentment.
Contrast

Meaningful improvement requires seeing the gap.

- Highlight the difference between current and desired states
- Use data to size the gap accurately
- Acknowledge progress by measuring distance traveled

The gap isn't a judgment.
It's the roadmap to growth.
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Sep 27
17 leadership lessons I learned the hard way:

1. Leadership isn't getting your way.
Leadership is showing others the way. Image
2. Vulnerability is the surest sign of confidence.

3. No problem has ever been solved with worry.

4. Leadership is an identity, not a side hustle.

5. When in doubt, lead with the truth.

6. Indecision makes acute pain chronic.
7. Your value isn't determined by effort.
Value is determined by the outcomes you deliver. Image
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Sep 23
If you want your team to trust you, copy this: Image
Is it possible to restore broken trust? Yes!

- Acknowledge your mistake proactively
- Take full responsibility (no excuses)
- Make amends where possible
- Commit to specific behavior changes
- Ask for the chance to earn it back

You can't erase mistakes.
You can earn back trust.
The "Broken Windows Theory" of Trust

Small violations predict larger ones. Missing deadlines. Showing up late to meetings. Forgetting commitments. These aren't minor issues. They're the first sign of trust erosion. Fix them immediately or watch your credibility fade away.
Read 4 tweets
Sep 16
I've trained 1200+ managers on delegation.

The top performers all follow the same 5-step oversight system that drives results without micromanaging their teams.

Here's exactly how they do it:
1. Create Clarity

Establish 5 parameters upfront:

• Outcome: What success looks like
• Quality: What signals done
• Method: Agree on how the work gets done
• Timeline: Set clear milestones and deadlines
• Risk: The boundaries for autonomy
2. Preview Your Approach

Calibrate oversight based on:
• How critical the work is
• Their confidence in the person

Then communicate the plan:
• "I'll check in at these specific points..."
• "Here's how I'll measure progress..."

No surprises = No micromanagement
Read 8 tweets
Sep 15
Every company is just an algorithm.

Ignore it and everything suffers: Your team, your sanity and your career.

Embrace it and you make success inevitable.

Here's how:
Most leaders make a critical mistake:

They optimize for their own metrics instead of amplifying the company's priorities.

Marketing: impressions >> revenue.
HR: time-to-hire >> quality talent.
IT: uptime >> innovation.

You can fix it fast:
Step 1: Re-Anchor Yourself to Mission

Every company has a North Star metric:
• SaaS: Net Revenue Retention
• Consumer: Monthly Active Users
• Retail: Revenue Per Square Foot
• Manufacturing: Margin Per Unit

Remind yourself.
Read 10 tweets

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