Here's a proposal for @TwitterSafety: modify the "Account suspended" screen to include a brief description of which rule/rules the banned account violated, and have "Learn more" link to the related section of the Twitter Rules.
(Images are mockups with made-up account names.)
(Images are mockups with made-up account names.)
Why make this change? Currently, when an account with any degree of notoriety gets suspended, conspiracy theories about why it was removed quickly take root. In the absence of information about the reason for the suspension, the conspiracy theories are often accepted as fact.
Often, the dominant narrative(s) for why a given account got banned are established by the account operator(s) themselves, either on other platforms or via friends/alts on Twitter. Unsurprisingly, these narratives tend to cast the suspension as unfair, regardless of the facts.
This has led to a situation where a lot of people assume that *any* ban of an account they like is bogus. Building some basic transparency into the "account suspended" screen would potentially go a long way toward separating the facts from the conspiracy theories.
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