Everyone think that motivation and problem solving are driven by incentives... but it's not the case!
and here is why π§΅π
1.
The very first prove was an experiment in behavioral science, "the candle problem", created by psychologist Karl Duncker:
.a candle
.a box of thumbtacks
.some matches
The goal: to attach the candle to the wall so the wax doesn't drip onto the table.
2.
To solve the problem, the key was to overcome what's called "Functional fixedness":
-the inability to realize that something known to have a particular use may also be used to perform other functions-
in other words:
thumbtacks box <--> platform for the candle.
3.
Through this experiment a scientist named Sam Glucksberg proved the "inverse" power of incentives:
.two groups with different incentives
.the group with rewards take much time to solve the problemπ€―
4.
Rewards could work really well, but just in specific scenario:
.there is a simple set of rules
.there is a clear destination to go to.
Rewards narrow our focus and concentrate the mind, restricting our possibility when the solution is on the periphery.
5.
So, this is the case:
when the task involves cognitive skill, financial incentives can result in a negative impact on overall performance.
This is a fact proved many times: despite this, there is a big mismatch between what science knows and what business does.
6.
Actually there would be a more effective approach: it's built around intrinsic motivation.
Around the desire to do things:
.because they matter
.because we like it
.they are interesting
.they are part of something important.
7.
It seems that we need to implement a new operating model based on the following building blocks:
.autonomy: direct our own lives
.mastery: get better at something that matters
.purpose: do what we do in the service of something larger than ourselves.
8.
Take Google as a successful example:
at Google engineers can spend 20% of their time working on anything they want, with full autonomy over their time, task, team.
This radical amounts of autonomy produce about half of the new products in a year, like Gmail or Google News.
9.
So, if we get past this lazy, dangerous, ideology of carrots and sticks, it's possible to strengthen our businesses and solve a lot of those candle problems.
"Nom de guerre" Jolanta (15 February 1910 β 12 May 2008), was a Polish humanitarian, social worker, and nurse who served in the Polish Underground Resistance during World War II in German-occupied Warsaw.
[source: Wikipedia]
2.
She was already furious as a young woman at the constant discrimination against her Jewish friends.
As a student in social welfare at the University of Warsaw, Sendler publicly denounced the segregation of classrooms, earning her a suspension and a bad reputation.