Liz Jackson Profile picture
Jun 17 12 tweets 4 min read
I’m sounding an alarm here. Please pay attention. Microsoft is partnering with the World Bank to extract data (and labor) from disabled people, while failing to center disabled people in policy decisions about how that data will be used. Help me demand answers to two questions:
1. How many unaffiliated disabled people were a) in the room at all, and 2. How were their insights taken into account when this ‘Data Hub’ was being workshopped?
I’m telling you, if we don’t hit the brakes on this ASAP, it’s going to further marginalize a lot of disabled folks under the guise of bridging the disability divide.
Thank you @Wolven for your guidance on this.
Microsoft and the World Bank are working “in collaboration with the Disability Data Initiative at Fordham University.” I’d never heard of it before, but I’m concerned by this acknowledgement in their 2022 Disability Data Report. Highlighted text reads “Ana...
The editors are the Fordham Professor who created the Disability Data Initiative and her research fellow. How is there going to be any oversight if she’s using her acknowledgement section as an asterisk?
Seems to me the disability divide falls between about us and without us which is exactly what this project perpetuates. The tell happens when it says it offers “information on persons” rather than “to persons.” Definitely not for us. Highlighted text reads The ...
Before Microsoft's Chief Accessibility Officer claims this is disabled-led because she's boss, I need to point out her evasive response to a reporter asking about companies getting it wrong. What does she expect companies are going to do with this data?
In this Forbes article, Flurrie claims that Microsoft will "start holding community meetings during which people can offer feedback" and that "having that community insight is really our first and top priority right now"
In response to this, I encourage you to read this #DisabilityDongle paper, written by @alexhaagaard, @FractalEcho, and myself, in which we describe the inherent power dynamics embedded in the expectation of feedback from unaffiliated disabled people. blog.castac.org/2022/04/disabi… Highlighted text reads: “Th...
Furthermore, community... ok, end of thread.

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More from @elizejackson

May 29
Thinking about how terms like mapping and project are used in design for social innovation programs, and how easily they get taken up to cause harm. [ID: screenshot of a Twitter account called the Gender Mapping Project. The tagline reads no human is born in the wrong body]
Also thinking about who these programs employ and how susceptible faculty is to feeling inspired by such a message as ‘no human is born in the wrong body’ and how it’s up to the harmed students to explain what it’s really saying.
Everything about this screams grad school thesis to me. And what is the program going to do? Fail the student because their social innovation is hateful or pass them because they applied the language, ideas, and methods they were taught?
Read 4 tweets
May 27
Wondering if we’re past corporate inclusive design announcement season. Notable announcements include Microsoft, Reebok/Zappos, CVS, Skims (Kim Kardashian’s ‘shapewear’ brand), Starbucks, and Apple. Also pay attention to how many of these brands are actively union busting.
Read 7 tweets
Mar 27
This Banana Republic baby line is a fascinating case study in inclusive design claims. @jaivirdi came across this ad on Facebook last night. Screenshot of a Facebook ad from Banana Republic that says '
The ad shows a baby with down syndrome, which prompted an expected series of headlines celebrating Banana Republic for its inclusivity. Screenshot of Fox 5 DC Tweet and headline saying "bananScreenshot of Tweet and headline from Boston 25 news saying Screenshot of Live Now from Fox tweet and headline saying &q
For the ad, Banana Republic didn't just feature a baby with down syndrome, it also explicitly stated that these are inclusive designs. And that piqued our interest, because we have been writing extensively about inclusive design claims.
Read 16 tweets
Feb 19
The @nytimes just published an article about the virtues of Alt Text. It is a necessary and belated piece, and one that they failed to address meaningfully during their problematic #ADA30 coverage. I know this, because I was involved. nytimes.com/interactive/20…
During our @nytimes #ADA30 consultancy, which I detailed in the attached thread, @alexhaagaard and I proposed that Alt-Text was an opportunity to build trust. We described the traditional use of photography in print journalism as a dark pattern.
Here's a screenshot of our proposal. It wasn't long after this that the @nytimes did more things than I can count to break our trust. It was an awful experience. The American public’s declining trust in journalistic medi
Read 18 tweets
Feb 6
The TERF etymology of 'differently abled', a thread:
Some years ago, I decided to track down the history of the term 'differently abled'. It is a journey that took me all the way back to the Michigan Womyn's Music Festival in the 1970s. en.wikipedia.org/wiki/Michigan_…
MichFest as it became known, was held annually beginning in 1976. It eventually shut down in 2015, a year after a large boycott due to its policy of excluding trans women. Michfest only admitted "womyn-born womyn".
Read 21 tweets
Dec 3, 2021
I have been thinking a lot about how @alexhaagaard and I advise corporate employees to #ResistTheAnnouncement. The new Microsoft Surface Adaptive Kit offers an excellent case study as to why. Screenshot reads: I have been thinking a lot about how @alex
In 2019, Microsoft announced the Xbox Adaptive Controller through a massive holiday ad campaign. They then followed it up with a Super Bowl ad. The Xbox Adaptive Controller was absolutely everywhere.
Since that time, there has been little mention of the Xbox Adaptive Controller, and it has mostly faded from the public consciousness. So much so, that it led me to ask this question:
Read 9 tweets

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