Tanja Maier Profile picture
Jun 19 10 tweets 3 min read
With each month that passes, the refugees arriving in Europe are more vulnerable. Those with access to information and money got out first. Those coming now, many have never been abroad, stayed until last minute. They are not nearly as independent. Scared. Overwhelmed.
This is coinciding with a winding down of the “welcome” culture: everyone is tired, donations and money are running out, volunteers are burned out, many locals are no longer really sympathetic, zero housing left in many cities, overworked social services, etc. A perfect storm.
I would love to write an op-ed about the situation on the ground in countries like Austria because we need to raise awareness and funding. Our supermarket gift card line is ridiculously long. Ukrainians with no money left are desperately asking for help. The state? Radio silence.
The more capable refugees arrived first and got the warm welcome and experienced the first wave of generosity. Western Ukraine is so expensive now that poor people cannot settle there. The poorest come here with no language skills are they hear a series of nein nein nein…
…plus all the problems people had at home they brought with them. Refugees don’t arrive as saints. Children with special needs, alcoholism, a bad marriage, teens who don’t want to leave their beds/phones, two years of covid before this. Everyone is on pins and needles.
I spend half of my time messaging desperate Ukrainians in Austria explaining I have no more supermarket gift cards and I cannot send a second one because many many families are still waiting for a first card. You feel terrible having to be another “nein”.
cards-for-ukraine.at/donate
I don’t know how to tell a family in Texas they should help pay for groceries for a family from Ukraine in Austria, but this is where we are. I am counting on my fellow Americans because of our culture of giving and overwhelming concern for those affected by this horrific war.
I thought we would shame the Austrian government into giving Ukrainian refugees more than €215 per month and lifting the ban on legal work for those living in free housing provided by the state, but that has not happened. This government doesn’t even have a refugee coordinator.
If you read this far and also want to help the families I meet in person, you can also donate here. On my way to the train station now to deliver cards in person. paypal.com/paypalme/groce…
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More from @tanjamaier17

Jun 18
A volunteer just wrote about a family who arrived with an autistic child recently from Ukraine, are in that “temporary” dorm in 11th district. The child only ever eats apples, boiled sausages, and bread. The family asked charity on site if they could help with food, they said no.
I told the volunteer I will personally give the family a Hofer card. If anyone would like to send me a €50 card for this particular family (well and many others if you are feeling generous) please DM me for my address. I can imagine how stressful this must be.
Just got off the phone with the mom. Sharing with permission.

K is from Berdyansk, Zaporozhya, 90km from Mariupol. She fled with her 9yo son who has severe autism and her mother. In Zaporozhya, a volunteer convinced them to get on a bus for Austria. Why? To fill the bus.
Read 11 tweets
Jun 18
The situation for many Ukrainians in Austria (not all before I am reminded again of the fancy cars and no those folks are not helping their compatriots) is so bad that when you describe it at a dinner party, as I did last night, you get looked at like you must be making it up.
And that’s how the government gets away with it. Because it cannot be *that* bad surely people are not actually going hungry surely Tanja is just overly emotionally invested at this point and must be exaggerating she really should take some time off.
So I circle back to “no one can live on €215 per adult and €100 per kid while being banned from working” and then there are sad nods of the head and the subject changes before you ruin the mood in this beautiful setting after all they didn’t ask for a war on their doorstep.
Read 8 tweets
Jun 17
«Спасибо.Карточку получила,продукты купила на 50 евро.» Image
Дуже дякую за Gutschein! Сьогодні отримали.

Love this mix of Ukrainian and German. This woman asked us to send a card to her granny who is a refugee.
«Добрый день, Таня! Вся наша семья (я, мама, сестра и её сыночек) благодарны Вам и всем австрийцем, которые помогают украинцам в это тяжёлое для нас время. Ваша помощь не только материальная, а ещё и духовная.
Сегодня всей семьёй сделали покупки»

cards-for-ukraine.at/donate Image
Read 4 tweets
Jun 17
Forgot to write — yesterday I shared the website with an American keen to help Ukrainians in Europe. He said he wasn’t sure how Americans would feel about donating in Austria, a rich country. That’s an angle I hadn’t considered. And a fair argument. To which I would say:
Austria received waves of Ukrainian refugees due to its geographic location. The government here is not refugee friendly, nor does it even pretend to be. The state refugee support framework is designed for failure. Many Ukrainians would come to America if they could; they cannot.
Read 5 tweets
Jun 17
We at cards-for-ukraine.at do not have a monopoly on taking money and buying supermarket gift cards with it and then handing those cards to Ukrainian families in need. Anyone can do it. Any charity, any government office, any church — this is not rocket science.
At the moment I have an “in person drop off” waiting list of 11 and a “by post” waiting list of 20 with addresses across Austria. This morning I sent out 16 cards: 15 Penny and 1 Spar (Tirol). It’s a constantly moving assembly line. New requests. Photos from happy customers.
But this is the real kicker. This is the waiting list on the website. This many families are still waiting for cards. We can’t send what we don’t have funds to order. Anyone with a credit card or IBAN can donate here in two clicks: cards-for-ukraine.at/donate Image
Read 5 tweets
May 29
Today was/is totally crazy. End of a 4-day weekend. This was the “Ukraine free tickets” line as I was leaving. The problem remains: it is a mix of freshly arrived, exhausted people who just came from Ukraine, and those still hoping to see Europe for free. A🧵
My first customers today were a husband and wife in their 60s who escaped occupied Kherson (“under bullets”) and needed tickets to their daughter in Germany. Tickets only for 5:30am tomorrow. Take them to Caritas. Book cots to sleep at station. Room opens 22:30. First, cafeteria.
I helped two groups of deaf people, a half dozen each, adults & kids, get tickets to Munich. They were tourists, from the look of it. We chatted by texting on our phones and showing each other the messages. Tomorrow morning 6:30. No idea where they are sleeping.
Read 20 tweets

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