🔹OPTUS DATA BREACH UPDATE 🔹
1. Firstly I am sorry it has taken several days to reach this landing. People are understandably stressed and need a pathway forward.
1. Firstly I am sorry it has taken several days to reach this landing. People are understandably stressed and need a pathway forward.
2. I can confirm Optus will contact customers in coming days to confirm whether or not they need to apply for a replacement driver licence.
3. People in NSW with a digital driver licence will have an interim card number issued instantaneously via the Service NSW app. A new plastic licence card will be issued within 10 business days. Information can be found here: service.nsw.gov.au/transaction/re…
4. The cost to replace your driver licence is $29 and will be charged by Service NSW at the time of application – reimbursement advice will be issued by Optus to customers in the coming days.
5. NSW customers who need support regarding the replacement of identity documents and advice on preventative actions they can take, are encouraged to contact ID Support NSW on 1800 001 040.
6. The NSW Government will provide further advice to impacted customers as more information comes to light.
7. In the interim, I would appreciate your feedback about your experience as an affected customer to date - I will continue to monitor as issues evolve.
#digital #cybersecurity
#digital #cybersecurity
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