I’ve heard you loud and clear—you feel like prices aren’t transparent and checkout tasks are a pain. That’s why we’re making 4 changes:
1. Starting next month, you’ll be able to see the total price you're paying up front.
When you turn this on, you’ll see the total price (before taxes) in search results, as well as on the map, price filter, and listing page. You can also view a full price breakdown with Airbnb’s service fee, discounts, and taxes.
2. We are prioritizing total price (instead of nightly price) in our search ranking algorithm. The highest quality homes with the best total prices will rank higher in search results.
We started as an affordable alternative to hotels, and affordability is especially important today. During this difficult economic time, we need to help our Hosts provide great value to you.
3. To enable Hosts to set more competitive prices, we’ll be launching new pricing and discount tools. Hosts told us they’d like our help to better understand the final price guests pay and what price to charge to stay competitive.
4. You shouldn’t have to do unreasonable checkout tasks, such as stripping the beds, doing the laundry, or vacuuming. But we think it’s reasonable to turn off the lights, throw food in the trash, and lock the doors—just as you would when leaving your own home.
If Hosts have checkout requests, they should be reasonable and shown to you before you book.
Thank you for all the feedback. We will never stop improving Airbnb.
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1. Airbnb and Airbnb.org are working with our Hosts to house up to 100,000 refugees fleeing from Ukraine, for free
2. We need help to meet this goal. The greatest need we have is for more people who can offer their homes in nearby countries, including Poland, Germany, Hungary and Romania. If you can host a refugee, go here: airbnb.org/get-involved
1. I think we’re on the verge of a revolution in travel
2. Before the pandemic, most people were tethered to the place they worked because they had to go into an office
3. The pandemic accelerated the mass adoption of technologies (like Zoom) that allowed millions of people (not everyone, but a large chunk) to work from home
Starting today, we are banning “party houses” and we are redoubling our efforts to combat unauthorized parties and get rid of abusive host and guest conduct, including conduct that leads to the terrible events we saw in Orinda. Here is what we are doing:
First, we are expanding manual screening of high-risk reservations flagged by our risk detection technology.
Second, we are creating a dedicated “party house” rapid response team.