Tennessee’s attorney general said he’d look into if Ticketmaster violated consumers’ rights and antitrust regulations, after glitches during the sale of tickets for Taylor Swift’s “Eras” tour left some fans stranded in hours-long virtual queues. wapo.st/3EEWRQR 
Jonathan Skrmetti (R) said his office had received complaints from people who tried purchasing tickets to Swift’s first tour in over four years, and said they faced a chaotic process and a “severe lack of customer support” from Ticketmaster. wapo.st/3EEWRQR
It wasn’t clear Thursday morning whether Skrmetti has opened a formal investigation.
Ticketmaster has come under fire before for charging high service fees and enabling predatory resellers — some StubHub tickets have been priced at $12,000 or more. wapo.st/3EEWRQR
Ticketmaster has come under fire before for charging high service fees and enabling predatory resellers — some StubHub tickets have been priced at $12,000 or more. wapo.st/3EEWRQR
The chaos over Swift’s ticket sales caused some politicians to raise questions about the 2010 merger between Ticketmaster and Live Nation, amid allegations from consumer rights groups that the company abused its dominant position in the market. wapo.st/3EEWRQR
The incident with the #TSErasTour could be a tipping point as concertgoers get increasingly frustrated.
Messing with Swifties, as plenty of companies and individuals have learned, is a dangerous game. wapo.st/3V8WoMd
Messing with Swifties, as plenty of companies and individuals have learned, is a dangerous game. wapo.st/3V8WoMd
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