Last year, a group of geeks convened on Discord in response to a Twitter thread about California’s woes with the vaccine rollout. They very quickly found themselves running a critical piece of national public health infrastructure.
VaccinateCA was the work of many, many people. They deserve all the credit for what we accomplished. I was the CEO.
The writeup is unavoidably personal, and includes e.g. my diagnosis of how the US found itself so flatfooted last year. I am speaking only for myself in it.
Twitter holds a very special place in my heart as an undersung vehicle for mobilizing the Internet for the good of humanity. I was musing on that when I drafted the below tweet, but did not expect where it would end up.
A few minutes later @chiefofstuffs had a Discord up and running, and invited his closest tech friends. I dropped in and… ended up staying. We launched about 12 hours later.
Patients started getting appointments within hours and shots within days.
The next few months were a rollercoaster. We quickly bootstrapped from “OSS-style weekend project” to being the non-profit running what was very close to the U.S.’s public/private vaccine information clearinghouse.
I believe our work saved many thousands of lives at the margin.
If you’ll allow me a brief personal reflection:
I got my start working for the Internet by writing a bit more than most people would think is reasonable about a software business that sold bingo cards to elementary schoolteachers.
This was not my planned career arc.
I eventually got decent at selling software over the Internet, but I’d credit my 6 years at Stripe, and the influence from the founders and other Stripes, in causing me to reevaluate my aspirations and my estimate of what I could reasonably (or a bit unreasonably) accomplish.
And so it seems kind of fitting to cap this chapter of my career with this piece.
At the end of the year, I’ll be transitioning out of full-time employment. I’m staying on as an advisor to Stripe.
I’m not entirely sure what comes next, but I hope to use the skills (and ambition upgrade) I picked up over the last six years in service of the Internet.
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There's nothing wrong having a computer negotiate with a computer because no human considers the marginal productivity on this negotiation worth their time to engage in. This already exists in the status quo; the negotiating machines just take staggering amounts of bespoke work.
Examples that look like that if you squint a bit are teleco routing, Internet routing, retail stock or options order routing (and execution!), most ad impressions on the Internet, etc.
"Why do you think they'd sued Grayscale to put pressure on Tether?"
Well if I hypothetically were trying to burn down crypto to return the ashes to my lenders and keep their actual money, I'd be looking at wobbling systemically important firms and speculatively nudging.
Prior to working at Stripe, I fed my family with our Payments product: one customer (per transaction), one currency, one country.
Money movement gets fractally more complicated in multi-party international transactions, which are common for Stripe Connect users.
Payments is possible due to abstractions layered on top of abstractions, and a blizzard of acronyms sometimes obscures how it matters to real people. So let’s make it concrete with a motivating example.
Or let’s make it plastic.
One of the reasons I got into 3D printing was to be able to paint with my kids. My daughter Lillian (8) really likes fairies. She sent me to the Internet to find some.
Not the only binary options connection in crypto, either. Celsius’ management team was previously about one half a degree of separation from the stuff in Israel, at least prior to their CFO being arrested for fraud.
Not particularly my usual beat, but if you find yourself wanting some wall decoration for a WFH office or similar, and hate hanging things w/ nails, displate.com has a really elegant thing with magnets and metal posters.
Geeky designs available in many flavors.
I also appreciate that you don’t need a level or similar because you can just stick the magnet to the wall in basically any orientation then reorient *the plate* at will, because it is attached magnetically.
So for example if your wife says “Oh that is listing at 3 degrees…”
(In a “Hmm do smart people ever buy something from ads?” anecdote I absolutely bought these about five minutes after seeing a YouTube ad read on one of my miniature painting channels, which was basically entirely “Watch me mount this *slaps to wall.* Any questions?”)
An internationally renowned coffee chain in Japan, at a flagship, 50 deep in a queue on a Sunday: “Oh goodness we have made subtly the wrong thing.”
“No worries I can see you are busy. If it’s no trouble for you…”
“It is no trouble for me to make the right thing.”
Such a really simple thing, and a thing I wish more of the world had all of the time, on both the consumer and producer sides of this conversation.
(In translating this interaction I have omitted a bit of non-signalful mutual apologizing.)