Prerak & Neha Patel Profile picture
Jan 30, 2023 8 tweets 8 min read Read on X
@elonmusk @TeslaOwnersWW @BLKMDL3 Family was excited to receive Tesla Y delivery on 1/24/2023. Was driving on highway and all the sudden steering wheel fall off, was lucky enough there was no car behind and I was able to pull on devider #SafetyFirst #Fixit #TeslaModelY #help twitter.com/i/web/status/1… Image
Thank You all for your replies, retweet and concerns🙏🏼. Like to share inside of the car as one tweeter was doubtful(fake) account.
@elonmusk Response from Tesla Service Ctr Image
@elonmusk Am I responsible for manufacturing defect? It’s not even week and getting bill for faulty steering wheel. Isn’t it company’s responsibility to fix it? I would greatly appreciate refund and keep the car as we lost trust and family is not feeling safe driving it back. ImageImage
@elonmusk @TeslaOwnersWW @Tesla @TeslaSUV Tesla service center removed charge. However not assuring responsibility, if steering wheel or any other manufacturer defect cause an accident? Who’s #responsable for #safety? Image
Thank you all for continue support. Also, like to extend my thanks to Woodbridge Police for safeguarding family during this incident. Tesla dealership called and apologized for the incident. I got below 2 options, I greatly appreciate your vote.
@elonmusk

As 83% voted for a new car, my car was bought back by @Tesla and received a loaner Tesla Y till I get a new car.

I am grateful to all of you for continued support and extending it to media coverage, and the Springfield/Princeton Tesla Devean(GM)’s team. twitter.com/i/web/status/1… Image
@elonmusk @BLKMDL3 @TeslaOwnersWW @Tesla

First, I would like to thank all who supported me.

Today, I received a new/replacement @Tesla Y.

Just FYI - I received a call from @NHTSAgov defect investigation team, they are looking into this matter. ImageImage

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