(1) At least 3 times in less than 2 days last week precious minutes were lost as DC 911 dispatched @dcfireems to the wrong address on serious calls -- a shooting, a confirmed cardiac arrest & one for trouble breathing. Still no answers from @OUC_DC. (more) @SafeDC@CMBrookePinto
(2) It took sending @dcfireems to 3 different addresses over 12 minutes to get help dispatched to the correct location for a trouble breathing call at 716 H Street NE. Details here --
(3) @OUC_DC also hasn't explained why 16 hours after the H Street NE call @dcfireems was sent to a marina instead of an assisted living facility 8 miles away, losing 4.5 minutes for a man in cardiac arrest. Details here --
(4) 24 hrs after the cardiac arrest @OUC_DC sent @dcfireems to the wrong quadrant for a confirmed shooting. More than 5 mins lost. The sad thing is DC 911 had the right address in the computer but failed to notice it. A common issue. Details here --
(5) Why no answers from @OUC_DC? They only talk about transparency. In reality OUC doesn't practice it. Hiding its many mistakes has long been SOP for DC 911. The so-called transparency page mentioned here is a joke. (more)
(6) @OUC_DC has now gone two years without a permanent director. Improving 911 has never been a priority of @MayorBowser's administration. People continue to suffer because 911 remains dysfunctional. When will this change? Who will #FixDC911?
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(2) LISTEN: At 7:19 a.m., DC 911 sent units to a cardiac arrest call with CPR in progress at 1901 1st Street NW at a nursing home. (more)
(3) LISTEN: Both Medic 2 & Engine 12 realized something is wrong. They knew there's no nursing home at 1901 1st NW but that the JB Johnson Nursing Center, a very common location for EMS runs, is at 901 1st NW. (more)
(1) Within 12 hrs of tweets--including one from @STATter911--that @dcfireems was dispatched to a bad location for a pedestrian hit, @OUC_DC responded it wasn't its fault, tagging @SafeDC . On a Saturday morning! But total silence about 3 incidents this week. (more) @CMBrookePinto
(2) Almost 24 hrs ago, @dcfireems was sent to the wrong address on a shooting, losing 5 mins. 48 hrs ago 4.5 mins were lost with a bad dispatch for a cardiac arrest call. And about 60 hrs ago, 12 mins were lost checking out 2 bad addresses on a trouble breathing call. (more)
(3) What is it about the elderly cardiac arrest patient, the shooting victim & the person with trouble breathing that @OUC_DC believes their cases aren't worthy of an answer? Could it possibly be because OUC has determined mistakes were made? (more)
(1) NEW: For the 3rd time in 40 hrs. I'm asking questions about why DC 911 sent @dcfireems to a wrong address. This time it's for a shooting an hour ago near 1200 NJ Ave. SE. @OUC_DC originally dispatched it to 1200 NJ Ave. NW. (more) @CMBrookePinto@SafeDC@MayorBowser
(2) LISTEN: As you'll hear, it took more than 5 minutes for @OUC_DC to send the correct units to the correct address for this shooting. Even though someone at DC 911 put in the new address, they didn't tell @dcfireems. The crew from Medic 3 caught it. (more)
(3) We don't know how this happened. It's possible, @OUC_DC may explain at some point. But transparency is not the agency's normal SOP. We've tweeted at them looking for details on 2 calls yesterday that went to the wrong address. So far, no response. (more)
(1) NEW: 8 miles apart & 2 very different DC locations. One is a tour boat dock in SW. The other is assisted living on the Walter Reed campus in NW. STATter911 has learned these addresses got mixed up during a DC 911 cardiac arrest call yesterday. (more) @CMBrookePinto@SafeDC
(2) LISTEN: The first call was dispatched at 4:58 p.m. DC 911/@OUC_DC sent 3 @dcfireems units for a person in cardiac arrest at 1320 Maine Avenue SW Suite 117. 1320 Maine Avenue SW is the address for DC Harbor Cruises. (more)
(3) LISTEN: At 5:03 p.m., DC 911 sent 3 different @dcfireems units to a similar sounding address about 8 miles away -- 1320 Main Drive NW. This was also a cardiac arrest call. The building is part of Abrams Assisted Living on the old Walter Reed campus. (more)
(1) NEW: Trying to learn more about confusion at DC 911 over sound-alikes 8th St, A St & H St. This IS NOT a claim DC 911 made the error. I'm tweeting because it's the only way for me to get 911 call info from @OUC_DC. (more) @CMBrookePinto@brookepintodc@SafeDC@MayorBowser
(2) LISTEN: At 1:10 this morning, Ambulance 8 was dispatched to a rowhouse at 716 8th Street NE for someone with trouble breathing. (more)
(3) LISTEN: At 1:17 a.m., Truck 7 & Ambulance 6 were sent to 716 A Street NE -- also a rowhouse -- for someone with chest pains. (more)
(1) @wmata tried to refute a July STATter911 story that it--once again--sent passengers toward danger, on an inspection that found smoke & fire. Today, @MetrorailSafety issued a report that confirms our story & shows #wmata's statements weren't true. (more) @knolkatie picture
(2) Here's @wmata's statement plus comments given to @justingeorge following the fire & explosions/arcing between Woodley Park & Dupont Circle. Despite its own rules prohibiting sending passengers on an inspection train, #wmata desperately tried to justify the action. (more)
(3) The rule that no passengers are supposed to be aboard any inspection train was announced in March of 2020 by the same spokesperson attempting to justify the actions during the July 30 Red Line incident. Here's a comparison: