Richard Ker Profile picture
Feb 8 11 tweets 5 min read
The next time when your car breaks down remember this tweet.

This Malaysian tech company is changing the way you get roadside assistance.

This is the amazing story of Bateriku @baterikudotcom. 🔋⚡️👇 Image
Bateriku was founded by Azarol Faizi.

He entered the automotive industry in 2006 by supplying batteries to OEM manufacturers & their service centres.

Then he ventured into battery reconditioning tech to help reduce costs.

Azarol failed & lost money. But that wasn't the end. Image
It was business as usual until...

The gig economy was rising in 2012, with companies like MyTaxi (Grab) & FoodPanda entering the market.

And Azarol saw the gap in the market for battery replacements for consumers.

He wanted to make it easy & seamless for the people. Image
In 2014, he pivoted his 7-person team & transformed it to serve car owners in need (B2C).

Bateriku was born, solving a pain point & ready to disrupt the automotive industry.

They send Mobile Technicians directly to road users to deliver, inspect & replace batteries on demand. Image
In 2015, they started to build a network of Dealers under the 'BPreneur' Program to support B2C & B2B clients.

In 2017, they launched the Bateriku Customer App for a seamless customer experience.

They also crowdsourced their technicians to cope with the rapid growth. Image
They call their freelance technicians as BHero & they've trained close to 1,000 BHero nationwide.

And more than RM10 million worth of commissions were paid out.

They opened Akademi Bateriku to provide on-the-job training for the B40s.

A huge impact to the community. Image
Bateriku then expanded their on-demand battery solution by offering full-fledge Roadside Assistance to car owners.

Services include: diagnostic, tyre replacement, fuel top-ups, car lockout, tow trucks etc.

They partnered with car insurance providers & other tech companies too. Image
Bateriku has served close to 1 million customers through their hassle-free breakdown assistance.

They've onboarded almost 100 BPreneurs to help them generate more income.

Bateriku is opening more than 150 Bateriku retail outlets or Pitstops nationwide including Sabah & Sarawak. Image
Bateriku is not just about selling batteries.

They're building their ecosystem of BHero, BPreneur, BBuddy (workshops partners) to disrupt the market.

Their main asset is its network of BHero & they’re being upskilled to perform multiple services to give values for car owners. Image
Azarol & his team are not slowing down & soon expanding in Southeast Asia.

Their network is growing by the day.

The next time you need a battery replacement or road side assistance, think & thank @bateriku.

They are the heroes you never knew you needed.

#Bateriku #BHero Image
I share inspiring stories of entrepreneurs & startups from Malaysia, Southeast Asia & worldwide.

I also help businesses grow their online presence through creative marketing & powerful storytelling.

Follow me @richardker for more.

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More from @richardker

Feb 10
The UK has Charlie and The Chocolate Factory.

Here in Malaysia we have Harith and The Green Factory.

You need to know this inspiring story. 🪵🇲🇾👇 Image
The Green Factory (TGF) was founded by Harith Ridzuan.

He started to learn the business from his parents since he was 10.

During school holidays, his father used to take him to their factory in Sg. Buloh.

But he didn’t like it at first because he can't play with his friends. Image
Harith always wanted to be a scientist…

But his interest towards the factory grew deeper.

When he returned in 2008 from overseas under Petronas scholarship, he spent time learning about the business.

While working there he noticed there was a lot of wastage. Image
Read 11 tweets
Feb 6
When you become a Digital Authority you'll have great superpower.

It will change your life. Here's why & how.👇
In a physical world, your life is determined by the physical things.

But in a digital world, your life could be different.

When we think of authority, we think of governments, enforcers or regulators.

That's all different in the digital world.
Digital Authority is your digital representation online that comes with 'power' or authority.

Your create your digital authority by building & combining:

• Your skills
• Your experience
• Your views of the world
• Your WHY
• Your stories
• Your audience
Read 10 tweets
Feb 4
23 Inspiring Sabahans You Should Know in 2023. 👇
Sabah is one of Malaysia's most beautiful places with rich natural resources & great people.

Here are 23 inspiring Sabahans who aspire to make Sabah & Malaysia better.

They're entrepreneurs, change-makers, leaders, startup founders, academicians & more.
1. Ushar Daniele @ushardaniele is an independent journalist who specialises in current affairs & investigative storytelling.

2. Ian Goh @IanG0h is the CEO & co-founder of Tiki which is an Indian short video platform. ImageImage
Read 15 tweets
Feb 3
Malaysia’s Employees Provident Fund (EPF) or @KWSPMalaysia has proven to be one of the most successful retirement funds in the world.

And probably the most innovative government-linked company in Malaysia. Image
So far I’m impressed with their mobile app, portal, customer service, outlet etc.

Most companies or organizations focus on technology-based innovation.

They focus more on culture.
And this has always been a struggle for many government-linked companies:

Mostly focus too much on technology rather than the innovation culture itself.

Because innovation is not just about technology.
Read 5 tweets
Jan 20
Most corporates' social media accounts su*k.

They're excessively proud, boastful & self-centred.

Here are some tips on how you can fix it.👇
Corporate social media accounts today shouldn't just be about posting marketing & sales messages.

Treat them as a multi-purpose platform with thousands, & potentially millions of audiences.

They can make a big difference.

Build a genuine & personal social media presence.
1. Write like you speak

You’re not there to impress people with your awesome vocabulary.

People want simplicity & clarity.

Make it easy for people to understand your message.

Forget all the jargons. Explain using simple words when needed.
Read 8 tweets
Jan 16
The Power of One.

This is the philosophy I use to build my ideal life & career.

You can use it for yours too. 👇🧵
'The power of one' is not about being number one.

But rethinking of the number '1' as a powerful concept in other areas of our lives.
1. The 1% Better Every Day

In 2002, Sir Dave Brailsford became head of British Cycling.

British cycling had only won a single gold medal in its 76-year history.

So he applied a theory of marginal gains:

Broke down everything about cycling & then improved each element by 1%.
Read 12 tweets

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